Prevalence Of Legacy Tools Paralyzes Enterprises’ Ability To Innovate: IT Ops Teams Lacking A Modernization Initiative Are Stifling Future Growth

Legacy Monitoring Tools Hold Digital

Transformation Hostage Legacy toolsets — those with disjointed and outdated offerings (monitoring, alerting, analytics, etc.) and strategies (road map, market approach, etc.) — are prevalent, despite their failure to provide end-to-end visibility into the digital services that enterprises deliver to customers.(1) This causes lengthened service disruptions, issues finding faults in the system, and poor customer experience, while not supporting the shift to hybrid-cloud environments or new application architectures (e.g., containerized microservices, serverless). Forward-thinking enterprises look to drive extensive automation with AI and machine learning (ML) algorithms. Companies must adopt a modern platform that brings order to chaos and future-proofs them as the adoption of newer technologies continues to rise.

Key Findings

• Legacy infrastructure and application monitoring tools are pervasive. Only 12% of organizations are solely using modern tools. Those with legacy tools are focused more on survival than transformation.
• A third (33%) of companies are using 20 or more tools, adding complexity and hindering agility. Companies without a framework for modern toolsets are already behind, stifling future growth.
• An AIOps-enabled monitoring solution allows teams to consolidate toolsets, improve service visibility, and automate operations while creating a viable environment for expanding AI/automation usage.