See how Texas transformed technical regulatory training into engaging online courses that saves each licensee up to $2,500 annually.
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
How well do your customers truly know your product? While its not the traditional measure of customer experience (CX), in todays world of increasingly complex products, product knowledge has become a crucial factor in driving brand loyalty.
Lighthouse Research & Advisory, in partnership with Adobe, set out to uncover the truth. Our comprehensive study of 2,000 workers across generations and industries revealed surprising insights that can transform your approach to workplace learning.
Establishing a robust partner ecosystem is often a pivotal strategy for expansion in high-growth organizations. Partners help enter new markets, build solutions on top of provider platforms, and offer superior customer experiences.
What happens when you apply product management principles to create Customer Education that drives measurable results at scale? How do you transform your Customer Education offering into a product that your customers love to engage with time and again?
How well do your customers know your product? It’s not the typical measure of CX, but with products growing more complex, product knowledge has become an essential component of brand loyalty.
Discover how businesses use personalized learning to retain customers and scale customer experience efforts.
Research by Adobe and Lighthouse found that outdated learning platforms can often deter Gen Z workers from learning initiatives. And though all workers agree that learning resources are important at work, those resources differ based on generational differences.
Learn how personalized customer education drives faster product adoption and improves time to value.
How a unified learning management system reduces technical debt and maximizes learning impact
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
See how Analogic's training program reduced technician service ticket times by 14% while increasing skill levels by 58%.
“Our technology evolves quickly,” says Hersey. “Our job is to ensure Adobe employees, partners, and customers get the training they need to get the most out of our apps.”
Managing and training brokers in the banking and financial sector can be a challenging task. Fortunately, Adobe Learning Manager offers a smarter and more efficient way to empower your team and drive success.
As tech companies continue to develop cu ing-edge products and services, the need for e ective customer education has become paramount. It is no longer su cient to merely o er a superior solution; success in an economy driven by innovation demands that customers understand, embrace, and fully utilize these technological advancements.
Explore how MongoDB empowers Zomato's rapid growth. Hear from Zomato’s team how Atlas drives essential operations, from order tracking to featured restaurants, providing scalability and performance for Zomato's high-demand services.
You’ll learn how to discover and avoid the common pitfalls of modernization, optimize your chances for success, and achieve both the technological and business advantages of a successful modernization project.
. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.
Be prepared against ransomware threats by leveraging Hitachi Ops Center Protector for VMware Environments
A wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society.
In a world where microseconds matter, Hitachi Virtual Storage Platform E series supercharges performance for business applications, while also meeting data efficiency needs with a simple-to-manage platform.
Mary Kay drives security even further by encouraging employees to practice safe password behavior both professionally and personally, through LastPass’ Families as a Benefit, which provides a complementary Families account for employees.
An effective strategy looks to centralize employee access in a single portal, where all apps and credentials are controlled by policies. IT visibility into employee access and security behaviors is critical to protecting the business.
LastPass Business empowers your workforce by removing friction for users and IT teams. Save time by simplifying employee password management while granting admins actionable oversight, from advanced reporting to 100+ customizable security policies.
Password managers can provide an easy way to bridge the gap between perceived and real safety online, transforming your knowledge into positive action.
A LastPass Site License offers a LastPass Business account for every employee in your organization at a flat fee versus a seat-based rate. This option provides you the flexibility to scale your LastPass use as your company grows, without any added cost. You can also receive a Customer Success Manager (CSM) to assist with roll out of LastPass at your organization. Plus, every LastPass Business account holder will also gain a free Families account – granting a personal account and five more accounts to share with those closest to them.
In short, you are faced with managing and connecting more devices, applications, networks, and users, in a business that is constantly evolving. It’s no wonder that facilitating employee access to business systems and data is more challenging than ever.
LastPass includes four types of roles – users, helpdesk admin, admin, and super admin – each with specific functionality so you can give appropriate levels of access .
Password management provides the simplified workflow that employees crave without sacrificing security or control. It is a foundational tool to protect your company from a data breach.
When considering how to protect your entire organization from a cyberthreat, be sure to consider three tips.
In addition to password management, LastPass offers additional security features, such as single sign-on (SSO) with simplified access to up to three cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and the configured single sign-on applications.
This eBook highlights the benefits of UCaaS such as cost savings, increased productivity, and remote work. Also, this eBook explains the history, technical requirements, and case studies of UCaaS.
Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.
While IT Roles are concerned about pivoting from in-person to remote learning, Leadership Roles prioritize protecting student and staff data privacy.
Don’t let the small footprint fool you. This book is loaded with information that can help you understand and capitalize on network virtualization. In plain and simple language, we explain what network virtualization is, why it’s such a hot topic, how you can get started, and steps you can take to get the best bang for your IT buck.
You may have heard that many nonprofits are turning to technology that is based in the cloud to help them be more effective in program management, engagement, fundraising, analytics, and more. The benefits of cloud platforms are being seen across the social sector. But first... What is a cloud platform? Let’s find out.
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
Imperva’s 2020 Bad Bot Report investigates the daily attacks that sneak past sensors and wreak havoc on websites.
With this report, business leaders will learn about MLOps, a process for generating long-term value while reducing the risk associated with data science, ML, and AI projects. Authors Lynn Heidmann and Mark Treveil from Dataiku start by introducing the data science-ML-AI project lifecycle to help you understand what--and who--drives these projects.
Endpoint security and management has become very complex. Despite investments in teams and tools, organizations still struggle with visibility gaps across their IT environment, organizational silos and broken workflows that leave businesses exposed to risk. Tanium commissioned Forrester Consulting to survey more than 400 IT leaders at large enterprises to uncover the challenges and consequences they face when managing and securing their endpoints.
The Security and Information Event Management (SIEM) market is undergoing transformation, fueled by continuously evolving IT infrastructure: cloud computing, mobility, virtualization, and other business drivers.This white paper discusses capabilities that markedly distinguish the SIEM of today from previous iterations. Then it goes beyond SIEM as the industry understands it today, and discusses what should be the natural next evolutionary step of the SIEM market. Download today to help guide your organization’s SIEM journey.
Enabling Enterprise AI Enterprise AI is at peak hype, yet AI has yet to fundamentally change most businesses. For the most part, those that have been successful have democratized the use of data throughout the organization. But how can everyone else catch up? Enter: data science, machine learning, and AI platforms.
In this essential guide, we explore how IT leaders can effectively manage their public cloud environment by implementing a cloud management platform to increase visibility, improve standardization and reduce costs.
In this guide, we discuss how MSPs can fuel growth and enable digital transformation for their customers through use of an enterprise- proven, commercial off-the-shelf solution that offers: - Complete visibility into hybrid cloud environments - Customized, self-service access to their cloud resources - Simplified infrastructure management including automation
For an Enterprise AI strategy to be truly sustainable, one must consider the economics: not just gains, but cost. This ebook unpacks those costs and how to control them.
With this practical ebook, Kubernetes administrators and systems architects will examine common challenges and operational tips for running Kubernetes clusters in production.
Read our white paper to learn: - How AI helps you to make smarter decisions - What's real about AI in M&A - and what's friction - How you can turn more data into better deals - Why AI can be used to fill information gaps and improve due diligence
The 2019 Cloud Security Report is based on the results of a comprehensive online survey of 674 cybersecurity and IT professionals, conducted in Spring 2019 to gain deep insight into the latest trends, key challenges and solutions for cloud security across a balanced cross-section of organizations of varying sizes across multiple industry sectors. The survey was done by Cybersecurity Insiders, the 400,000-member information security community.
e’ffect is the innovation experience that drives the intersection of creativity, culture, collaboration, and people. Join us for the first time as SAP opens its doors; inviting you to share, create, listen, connect, and grow.
This white paper shares some of the knowledge and experience the CrowdStrike team has gained from securing its own cloud. It begins by describing the major factors that make the cloud vulnerable to threats and sharing some security-related observations made by the CrowdStrike cloud team. It then explains CrowdStrike’s approach to protecting a cloud infrastructure that is processing trillions of events per week and continues to grow as the company adds new capabilities to the Falcon platform and gains new customers. The paper concludes by describing the role the Falcon platform can play in protecting cloud workloads.
When your organization gets hit by ransomware, it needs to be prepared with an exercised Business Continuity and Disaster Recovery (BC/DR) plan to help it resume operations as quickly as possible. Key steps and solutions must be followed to prepare and respond to cyberattacks against your organization.
A blended approach to data protection—with high availability combined with backup and non-disruptive data migration—gives IT decision-makers confidence in their ability to mitigate disruptions, preserve historical data and maintain business agility. It also simplifies administrative tasks and allows IT staff to focus on strategic initiatives. Organizations of all sizes wish to achieve this level of cyber resilience. Carbonite’s Data Protection Platform enables businesses to deploy comprehensive protection for any physical, virtual, cloud, legacy or heterogeneous environment.
Discover the most important (and surprising) cybersecurity trends from the last year and learn how you can build a united defensive front to stay resilient against threats.
In our 28-criterion evaluation of DDoS mitigation solution providers, we identified the 11 most significant ones — A10 Networks, Akamai Technologies, Alibaba Cloud, Amazon Web Services, Cloudflare, Google, Imperva, Lumen, Microsoft, Neustar, and Radware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.
Digital transformation initiatives put pressure on your IT organization to adapt to requirements for delivering innovative new services that are reliable and secure. As a result, you are under constant pressure to provide continual uptime in the data center to meet growing customer demand and stay competitive.
Thoughts from 400+ Data Professionals Worldwide More than 400 data professionals in San Francisco, Amsterdam, Paris, and Stuttgart responded to the AI Impact Survey. This ebook breaks down the results and includes recommendations as well as best practices for organizations looking to scale AI.
Rather than merely a piece of technology, good Customer Communications Management (CCM) is better understood as a business strategy that employs the maximum potential of all its parts. Our whitepaper covers all the essential aspects.
We created this e-book to educate and create awareness about the security threats and major cyberattacks that are plaguing businesses right now. Our objective is to dissect three popular attacks - DDoS, cryptojacking and ransomware - and provide tips on ramping up your organization's security defenses. After reading this e-book, you should also have a clear idea about the threats these three attacks can cause to your business.
This guide will outline: • Introduction • Dell Technologies Unified Workspace Delivers an Employee Experience That Offsets Hardware and IT Costs • The Dell Technologies Unified Workspace Approach • 5 Steps to Implementing Dell Technologies Unified Workspace • Unify the Employee Endpoint Experience
Discover the five signs your business is (or is not) on the path to true business resilience in a remote-first environment. Read the report.
With employees working remotely at higher rates, business data is increasingly at risk. IT administrators are now responsible for maintaining the same high level of security for data that’s more dispersed than ever, and on networks that lack the same robust protection as office environments.
The true cost of ransomware infections includes more than just the ransomware payment. Carbonite and Webroot spoke with business leaders and IT professionals to find out how their organizations were affected by ransomware, beyond losing access to their data and paying a ransom.
Download this eBook today to learn how to build a Security Operations Center without requiring costly implementation services or large teams to manage it. You'll get an in-depth look at how organizations with limited resources can set up an operations center for monitoring, detecting, containing, and remediating IT threats across applications, devices, systems, networks, and locations.
L'intelligenza artificiale consente alle aziende di semplificare la produttività dell'ambiente di lavoro in modo che possano concentrarsi sulla promozione dell'innovazione. Tuttavia la realizzazione del vero potenziale dell'intelligenza artificiale dipende dalla qualità, dalla sicurezza e dalla disponibilità delle risorse dati importanti.
Quando i dipendenti in prima linea dispongono degli strumenti giusti, possono dedicarsi al supporto del business. Leggi l'e-Book, Pianificazione della trasformazione: distribuzione di strumenti digitali per i dipendenti in prima linea, per ottenere le indicazioni di esperti su come distribuire Microsoft Teams su larga scala in modo da preparare rapidamente i dipendenti in prima linea per il successo.
La forza lavoro in prima linea di oggi si è evoluta in ruoli basati sulla tecnologia che richiedono velocità, precisione e adattabilità. La disponibilità degli strumenti giusti è fondamentale per supportare un processo decisionale rapido, garantire una collaborazione ottimale e consentire ai team di ottenere una maggiore produttività, più velocemente.
إن وتيرة التوسع في تكنولوجيا المعلومات اليوم لم تعد مستدامة. وتقدم كل أداة إنتاجية ومتطلبات أمنية ومبادرة ذكاء اصطناعي حلاً متخصصًا آخر للإدارة - مما يؤدي إلى زيادة التكاليف والتعقيد والثغرات الأمنية.
La plantilla actual de primera línea desempeña ahora funciones impulsadas por la tecnología que exigen velocidad, precisión y adaptabilidad. Contar con las herramientas adecuadas es clave para respaldar la toma rápida de decisiones y la colaboración fluida, y permitir a los equipos hacer más en menos tiempo.
Las herramientas con tecnología de IA, como Microsoft 365 Copilot, están transformando la productividad y la innovación, pero no se pueden pasar por alto las preocupaciones relacionadas con la seguridad y el cumplimiento. Las organizaciones tienen que equilibrar el potencial de la IA con una gobernanza sólida para proteger los datos confidenciales y cumplir con los requisitos reglamentarios.
Avec 75 % des travailleurs du savoir qui utilisent déjà l’IA dans le cadre de leurs tâches quotidiennes, les organisations doivent fournir une base sécurisée, rentable et intégrée pour l’innovation en matière d’IA, faute de quoi elles risquent de prendre du retard. Pourtant, de nombreuses entreprises évaluent encore le coût total de possession (TCO) en se basant uniquement sur les coûts anticipés, sans tenir compte de l’impact de l’IA sur la sécurité, la productivité et l’innovation.
75 % pracovníků se znalostmi už používá AI při svých každodenních činnostech, proto organizace musí zajistit bezpečný, cenově výhodný a integrovaný základ pro inovace s AI – nebo se může stát, že zůstanou pozadu. Mnoho firem však stále vyhodnocuje celkové náklady na vlastnictví (TCO) výhradně jen podle přímých nákladů, aniž by zohlednilo dopad AI na zabezpečení, produktivitu a inovace.
Nykypäivän kenttätyöntekijöille on kehittynyt teknologialähtöisiä rooleja, jotka edellyttävät nopeutta, tarkkuutta ja mukautuvuutta. Oikeat työkalut ovat keskeisiä nopean päätöksenteon ja saumattoman yhteistyön kannalta, ja niiden avulla tiimit pystyvät työskentelemään entistä nopeammin.
To help organizations continue to deftly pivot and keep pace in an ever-evolving world, we compiled qualitative commentary from a diverse range of technical and non-technical experts from companies like Snowflake, Microsoft, AWS, and Tableau, among others.
Led by Max Cheprasov, Chief Automation Officer at Dentsu Aegis Network, the Automation Center of Excellence had been exploring how Artificial Intelligence (AI) could be used to boost business performance. As the team started realizing how task automation could give employees more time for strategic thinking and complex problem solving, they found FortressIQ.
Read this ESG whitepaper to know how improving operational efficiency is the most important objective IT expects to accomplish from their organizations’ investments in the area of AI/ ML.
During these tough times, more and more organizations are showing an appetite for comprehensive Data Management as a Service (DMaaS) – a SaaS solution that goes well beyond backup and can save IT teams time and money. Read the report and gain insights from 500 IT decision makers on what’s hot and what’s not in SaaS-based data management.
The global spend on cybersecurity skyrocketed from $3.5 billion in 2004 to $124 billion in 2019. This 35x jump is expected to exceed $1 trillion by 2021. Yet according to a new study from Forrester, fewer than a quarter of businesses are prepared to recover quickly from a ransomware attack. In this study Forrester Research asked 313 IT infrastructure and operations decision-makers to gauge their team’s readiness in recovering post- ransomware attacks. Download the report to delve into the study findings and learn how you can protect your last line of defense against a ransomware attack — your backup data.
This eBook details out some of the most tried and tested practices that you can adopt to safeguard your organization's Active Directory. Check this eBook now to know: - About role of access management - Principle of least privilege in a security group - Stale accounts a s potential threat and much more…
It's time to demand more from your backup. Download this ebook to learn how you can prevent your backup solution from becoming a ransomware target, why taking a multi-layered approach to data protection is the best way to safeguard your backup data against ransomware, a nd if the worst happens, how quickly can you recover to reduce downtime and data loss.
From diagnosing network issues to reducing downtime, to identifying network breaches and preventing cyberattacks, DDI security has become a vital element in any organization's cybersecurity playbook. In this eBook, we will discuss these components in detail.
Choosing the right enterprise-grade, modern, web-scale backup and recovery solution involves understanding the full list of potential problems first, then comparing solutions to those problems. This Buyer’s Guide is your handbook for selecting the product that best meets the needs of your organization, for today as well as tomorrow.
Business priorities drive IT priorities. And IT capabilities underpin business capabilities, which either limit or expand future priorities in an endless cycle. Whether that cycle is virtuous or vicious depends on how closely IT and business priorities are aligned. With data increasingly coming from outside the core data center, harnessing all that information will require stretching your imagination to the edge.
If only 12% of enterprises use modern tools, are they evolving fast enough to progress beyond basic survival mode? Older, larger enterprises are facing intense competition from younger, disruptive, digital-native startups born in the cloud. To catch up, many enterprises have attempted to modernize by adopting cloud-based architectures, but they are all falling short because their legacy tools don’t manage these systems and many modern tools don’t manage legacy systems. This disconnect puts the operations teams, users, and customers in a perpetual hamster wheel of problem resolution, inhibiting growth, increasing risk, and undermining their efforts to be more competitive. The path to transformative IT Ops anchors on modernizing management tools as part of a broader strategy toward AIOps. For those that haven’t started, consider yourself late.
This White Paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program, which was again expanded in late 2019, from a customer point of view.
Office 365® Backup For Dummies®, Veeam Special Edition, addresses the data security challenges organizations face in today’s computing landscape by outlining the out-of-the-box security features in Office 365 and uncovering the gaps that require action to achieve an effective backup and recovery strategy. It explains the gamechanging functionalities in Office 365 to drive productivity while tackling the repercussions of data loss either intentionally or accidentally.
In this white paper you will discover the six critical shifts that ITAM and SAM teams must make to modernize and remain relevant in this new technology landscape.
Take a look at streamlining your strategies to make sure you’re charging what you should be. Get the details on calculating your billable labor burden, accounting for your overhead, totaling your annual billable hours, and discovering your true annual cost of service delivery
Technology and service providers need to prepare for a set of external forces that will impact their markets, their clients and their organization in the coming years. These forces emerge from changing customer demand, shifting industry dynamics, emerging technology and trends, challenges from new (and old) entrants, disruptive business models and geopolitics. Download our e-book to uncover the trends and challenges facing your role as a product manager.
This paper seeks to outline three major thought shifts concerning the modern data environment that Information Technology leaders need to understand in order to support data-driven decision making within their organization.
The report provides tech and business decision-makers important information on the threats their competitors and peers are facing, and how they are reacting to them. This can help guide how you deploy and invest in security for your business.
This e-book highlights the trends and challenges data and analytics (D&A) leaders will have to reconcile in the coming year and provides specific actions that they can take in response — and to better align their piece of the organization with the business.
From our expert research and interactions with thousands of companies in a wide range of industries, we’ve compiled digital business transformation best practices into a customizable roadmap. Your organization can use this roadmap to understand the key stages, resources and people required to plan and execute an effective digital business transformation initiative.
This book specifically for analytics and IT operations team managers, that is, the people directly facing the task of scaling machine learning (ML) in production. Given that MLOps is a new field, we developed this book as a guide for creating a successful MLOps environment, from the organizational to the technical challenges involved.
SD-WAN (Software Defined Wide Area Network) can help enterprises improve application performance, lower WAN costs, and strengthen business continuity. But as you consider deploying SD-WAN, it’s important to understand the differences between solutions. Identifying which features matter to your enterprise is essential in making this selection. This paper discusses the most important considerations and outlines capabilities that separate “just okay” products from really good ones. While this paper does not compare specific products, it does include examples of features from Citrix SD-WAN, one of the leading WAN Edge solutions in the industry.