Resources
Digital Transformation for Professional Services Firms
Learn how digital transformation can help your services organization: Improve resource utilization; Increase customer retention...
Digital Document Management and E-Signature Optimize the New HR
Aberdeen’s research offers recommendations on how to prioritise and resolve misalignment and address risks for collaboration projects.
Cognitive Manufacturing An Overview and Four Applications that are Transforming Manufacturing
This paper explains the importance of cognitive manufacturing while highlighting four fundamental manufacturing applications: asset performance management, process and quality improvement, resource optimization, and supply chain optimization.
BRIDGING THE TECHNICAL SKILLS GAP
How IT teams can keep up with growing talent needs as technology and big data mature
Avoid Common Digital Transformation Pitfalls
Some of the most common risks, challenges and roadblocks that threaten to derail organizations from executing sweeping digital transformation projects
AI for IT: Preventing Outages With Predictive Analytics
Find out how AI and machine learning can transform your IT operations — download your copy of AI for IT: Preventing Outages With Predictive Analytics.
8 BIGGEST MISTAKES IT PRACTITIONERS MAKE AND HOW TO AVOID THEM
This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization.
11 Things You Need To Know About DevOps
This report tells you the most important things to know about DevOps
THE SWISS ARMY KNIFE OF YOUR BUSINESS
HOW A UCaaS SYSTEM DOES MORE THAN JUST COMMUNICATION AND COLLABORATION
THE IT LEADER’S NETWORK MONITORING CHECKLIST
Learn what to include in your wireless network monitoring.
ENTERPRISE SOLUTIONS ADD VALUE BEYOND THE LAN
Why Carrier Ethernet is the trusted, resilient connectivity solution for meeting increasing bandwidth needs—and how it can help your business stay ahead.
Top 2020 Trends: Enterprise AR & VR
15 industry experts share why it’s poised to be a transformational year
CBRS: REDEFINING COMMUNICATIONS
Motorola is creating a land mobile radio (LMR) system that includes enterprise-level, voice handheld devices and fast, private data networks.
THE EVOLUTION OF RADIO COMMUNICATION MOTOTRBO Nitro
DISCOVER THE EVOLUTION OF TWO-WAY RADIO - Nitro eBook
The Total Economic Impact™ Of Box’s Enterprise Content Management And Collaboration Platform
From focusing IT efforts where it counts and removing clunky security protocols, to saving thousands of hours of work, you'll find out how one intuitive content platform yields stellar ROI and keeps work simple, secure, and compliant.
The Platform Equinix Vision – Build Here, and Go Anywhere
Equinix is the world’s digital infrastructure company. Digital leaders harness our trusted platform to bring together and interconnect the foundational infrastructure that powers their success. We enable our customers to access all the right places, partners and possibilities they need to accelerate advantage.
Modernize Your Legacy IT with Predictive Analytics
Build alignment between your IT department and business stakeholders. ... Speed up the process of identifying bottlenecks and performing root-cause analysis, letting you solve problems faster and prevent them from reoccurring.
6 Steps to Securing Devices at IoT Scale
While existing endpoint security, network security, cloud security, and data loss prevention (DLP) solutions may work well to protect traditional IT infrastructure, they are completely outclassed and outmaneuvered by new security challenges
TRANSFORM YOUR WORKPLACE WITH GOTOMEETING
Increase productivity among workers with GoToMeeting - Trusted by leaders in the industry
Thrive in the Age of Digital Disruption
Understand and plan for the many challenges of digital transformation including how to manage customer expectations, balancing optimization with innovation...
THE MODERN FACE OF COLLABORATION
The demographics and mindset of the modern workforce are changing quickly, influencing which tools they use and how work gets done. Read the 4 trends redefining the collaboration space
Meet 12 IT Trailblazers
How 12 IT visionaries are creating new paths to success
The API Buyers Guide
Everything Technical Leaders Need to Know About Purchasing APIs
MAKING THE CASE FOR CLOUD-BASED MODELING APPLICATIONS
This ebook outlines the value of a connected planning framework in the organization and the importance of purpose-built, cloud-based modeling software applications
Infrastructure Monitoring 101: The Power to Predict and Prevent
Learn how complex IT infrastructures create opportunities for failure and how an infrastructure monitoring practice benefits other teams
Improving quality management in manufacturing
The current challenges that manufacturers face around quality practices, and how the intersection of IoT, cognitive computing and quality management can drive new levels of business value
Gain Agility by Migrating ERP Workloads to Public Cloud Infrastructure
In this IDC report sponsored by Google Cloud, you’ll learn what challenges you face by moving mission-critical ERP applications to the cloud; how to take advantage of Google Cloud’s analytics and open-sourced solutions as a benefit of migration to the public cloud...
Driving digital destiny Digital Reinvention in automotive
Automotive firms need to rethink their organizations from the ground up. As the birthplace of traditional production chains, the automotive industry is transitioning from a vehicle-centric view to a state of deep, sustained customer centricity. It is doing this through a process we call Digital Reinvention
Beware the Hidden Risks of BYO Appliances
Digital transformation requires a steady and resilient infrastructure that is both agile and cost-effective. Efficient data management and data storage are certainly the backbone of any such infrastructure. Download this whitepaper to learn more.
StubHub Finds Ticket to Effective Digital Asset Management with Cloudinary
Case Study into how StubHub, streamlined and automated image management with Cloudinary, netting significant time and cost savings while displaying first-rate images in over 30 viewports across devices
The SaaS CTO Security Checklist
Security shouldn't be a chore. Use this basic checklist that all SaaS CTOs (and anyone else responsible for security in an organization) can use to harden your security.
SIMPLE SAAS SECURITY FOR WEB APPS IN ANY CLOUD
Learn about the top 10 common app security risks and how you can adopt solutions that will best serve your business
Agility in market research: How to move fast in times of change
Maria Voronina, strategic planning manager at Chobani, and Steven Wengrovitz, head of research at Uber Eats, provide practical guidance on how you can use real-time research insights to help your organization adapt and succeed during times of change.
Cloud Security Posture Management Buyers Guide
Choosing a CSPM solution that works successfully with your existing security infrastructure requires an understanding of what is being offered. Sonrai Security's free ebook provides the background to match a solution to your needs.
Five Steps to Build a Process-Centric IT Organization
Learn 5 steps to building a process-centric IT organization and effectively position your team for the future
Improve Productivity with Box and Office 365
Organizations across are relying on Box and Office 365 to get a consolidated content layer to improve productivity, collaboration, security, and compliance.
Writing the Modern Customer Service RFP
Handbook. Writing The Modern Customer Support Platform RFP. Say goodbye to legacy. See what you need from your platform to satisfy today's customer.
A SIX-STEP FRAMEWORK FOR YOUR MULTI-CLOUD STRATEGY
A framework to help you define and implement a successful multi-cloud strategy
A Day in the Life : How Automation Is Changing Field Service
This ebook looks at some of the inefficiencies of traditional field service, then highlights how AI-driven automation can help field teams work smarter and more efficiently.
CLOUD SECURITY REPORT 2019: Cloud Security Challenges, Solutions, and Trends
The 2019 Cloud Security Report is based on the results of a comprehensive online survey of 674 cybersecurity and IT professionals, conducted in Spring 2019 to gain deep insight into the latest trends, key challenges and solutions for cloud security across a balanced cross-section of organizations of varying sizes across multiple industry sectors. The survey was done by Cybersecurity Insiders, the 400,000-member information security community.
A Proven Approach to Cloud Workload Security
This white paper shares some of the knowledge and experience the CrowdStrike team has gained from securing its own cloud. It begins by describing the major factors that make the cloud vulnerable to threats and sharing some security-related observations made by the CrowdStrike cloud team. It then explains CrowdStrike’s approach to protecting a cloud infrastructure that is processing trillions of events per week and continues to grow as the company adds new capabilities to the Falcon platform and gains new customers. The paper concludes by describing the role the Falcon platform can play in protecting cloud workloads.
6 Best Practices for IT Leaders to Enable Effective Self-Service
A guide that will walk through how to implement self-service in order to run a cost-efficient and scalable customer service program.
How Secure is Your Cloud Data? With employees working remotely at higher rates, business data is increasingly at risk.
With employees working remotely at higher rates, business data is increasingly at risk. IT administrators are now responsible for maintaining the same high level of security for data that’s more dispersed than ever, and on networks that lack the same robust protection as office environments.
Preparation, Recovery, and Remediation: A Holistic Approach to Ransomware Protection
When your organization gets hit by ransomware, it needs to be prepared with an exercised Business Continuity and Disaster Recovery (BC/DR) plan to help it resume operations as quickly as possible. Key steps and solutions must be followed to prepare and respond to cyberattacks against your organization.
The Hidden Costs Of Ransomware
The true cost of ransomware infections includes more than just the ransomware payment. Carbonite and Webroot spoke with business leaders and IT professionals to find out how their organizations were affected by ransomware, beyond losing access to their data and paying a ransom.
Carbonite Data Protection & Cyber Resilience: All the tools necessary to protect any type of data
A blended approach to data protection—with high availability combined with backup and non-disruptive data migration—gives IT decision-makers confidence in their ability to mitigate disruptions, preserve historical data and maintain business agility. It also simplifies administrative tasks and allows IT staff to focus on strategic initiatives. Organizations of all sizes wish to achieve this level of cyber resilience. Carbonite’s Data Protection Platform enables businesses to deploy comprehensive protection for any physical, virtual, cloud, legacy or heterogeneous environment.
2021 Webroot BrightCloud® Threat Report
Discover the most important (and surprising) cybersecurity trends from the last year and learn how you can build a united defensive front to stay resilient against threats.
The Forrester Wave™: DDoS Mitigation Solutions, Q1 2021: The 11 Providers That Matter Most And How They Stack Up
In our 28-criterion evaluation of DDoS mitigation solution providers, we identified the 11 most significant ones — A10 Networks, Akamai Technologies, Alibaba Cloud, Amazon Web Services, Cloudflare, Google, Imperva, Lumen, Microsoft, Neustar, and Radware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.
Say Goodbye to Downtime : Keep your SAP services up and running with SUSE
Digital transformation initiatives put pressure on your IT organization to adapt to requirements for delivering innovative new services that are reliable and secure. As a result, you are under constant pressure to provide continual uptime in the data center to meet growing customer demand and stay competitive.
CUSTOMER COMMUNICATION MANAGEMENT BUYER’S GUIDE
Rather than merely a piece of technology, good Customer Communications Management (CCM) is better understood as a business strategy that employs the maximum potential of all its parts. Our whitepaper covers all the essential aspects.
The AI Impact Survey: Insights from More than 400 Data Professionals
Thoughts from 400+ Data Professionals Worldwide More than 400 data professionals in San Francisco, Amsterdam, Paris, and Stuttgart responded to the AI Impact Survey. This ebook breaks down the results and includes recommendations as well as best practices for organizations looking to scale AI.
Combating hacking techniques: How to defend against DDoS, ransomware, and cryptojacking
We created this e-book to educate and create awareness about the security threats and major cyberattacks that are plaguing businesses right now. Our objective is to dissect three popular attacks - DDoS, cryptojacking and ransomware - and provide tips on ramping up your organization's security defenses. After reading this e-book, you should also have a clear idea about the threats these three attacks can cause to your business.
Dell Technologies Unified Workspace: An Approach to Deliver a Modernized End-User Experience That Pays for Itself
This guide will outline: • Introduction • Dell Technologies Unified Workspace Delivers an Employee Experience That Offsets Hardware and IT Costs • The Dell Technologies Unified Workspace Approach • 5 Steps to Implementing Dell Technologies Unified Workspace • Unify the Employee Endpoint Experience
How IT Resilience Gaps Impact Your Business
Discover the five signs your business is (or is not) on the path to true business resilience in a remote-first environment. Read the report.
State of Data Management Report: Data Management as a Service
During these tough times, more and more organizations are showing an appetite for comprehensive Data Management as a Service (DMaaS) – a SaaS solution that goes well beyond backup and can save IT teams time and money. Read the report and gain insights from 500 IT decision makers on what’s hot and what’s not in SaaS-based data management.
Ransomware Recoverability Must Be A Critical Component Of Your Business Continuity Plans
The global spend on cybersecurity skyrocketed from $3.5 billion in 2004 to $124 billion in 2019. This 35x jump is expected to exceed $1 trillion by 2021. Yet according to a new study from Forrester, fewer than a quarter of businesses are prepared to recover quickly from a ransomware attack. In this study Forrester Research asked 313 IT infrastructure and operations decision-makers to gauge their team’s readiness in recovering post- ransomware attacks. Download the report to delve into the study findings and learn how you can protect your last line of defense against a ransomware attack — your backup data.
Tried and tested best practices for Active Directory security
This eBook details out some of the most tried and tested practices that you can adopt to safeguard your organization's Active Directory. Check this eBook now to know: - About role of access management - Principle of least privilege in a security group - Stale accounts a s potential threat and much more…
Defend Your Data from a Ransomware Attack
It's time to demand more from your backup. Download this ebook to learn how you can prevent your backup solution from becoming a ransomware target, why taking a multi-layered approach to data protection is the best way to safeguard your backup data against ransomware, a nd if the worst happens, how quickly can you recover to reduce downtime and data loss.
ABC's of DNS, DHCP, and IPAM Security
From diagnosing network issues to reducing downtime, to identifying network breaches and preventing cyberattacks, DDI security has become a vital element in any organization's cybersecurity playbook. In this eBook, we will discuss these components in detail.
Buyer's Guide to Modern Web-Scale Backup and Recovery
Choosing the right enterprise-grade, modern, web-scale backup and recovery solution involves understanding the full list of potential problems first, then comparing solutions to those problems. This Buyer’s Guide is your handbook for selecting the product that best meets the needs of your organization, for today as well as tomorrow.
Find Your Edge: Create value by harnessing data at the point of creation
Business priorities drive IT priorities. And IT capabilities underpin business capabilities, which either limit or expand future priorities in an endless cycle. Whether that cycle is virtuous or vicious depends on how closely IT and business priorities are aligned. With data increasingly coming from outside the core data center, harnessing all that information will require stretching your imagination to the edge.
Prevalence Of Legacy Tools Paralyzes Enterprises’ Ability To Innovate: IT Ops Teams Lacking A Modernization Initiative Are Stifling Future Growth
If only 12% of enterprises use modern tools, are they evolving fast enough to progress beyond basic survival mode? Older, larger enterprises are facing intense competition from younger, disruptive, digital-native startups born in the cloud. To catch up, many enterprises have attempted to modernize by adopting cloud-based architectures, but they are all falling short because their legacy tools don’t manage these systems and many modern tools don’t manage legacy systems. This disconnect puts the operations teams, users, and customers in a perpetual hamster wheel of problem resolution, inhibiting growth, increasing risk, and undermining their efforts to be more competitive. The path to transformative IT Ops anchors on modernizing management tools as part of a broader strategy toward AIOps. For those that haven’t started, consider yourself late.
Pure Storage's Evergreen Storage Continues to Be the All-Flash Array Market's Customer Experience Program to Beat
This White Paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program, which was again expanded in late 2019, from a customer point of view.
Office 365® Backup For Dummies®, Veeam Special Edition
Office 365® Backup For Dummies®, Veeam Special Edition, addresses the data security challenges organizations face in today’s computing landscape by outlining the out-of-the-box security features in Office 365 and uncovering the gaps that require action to achieve an effective backup and recovery strategy. It explains the gamechanging functionalities in Office 365 to drive productivity while tackling the repercussions of data loss either intentionally or accidentally.
How to build a Security Operations Center (on a budget)
Download this eBook today to learn how to build a Security Operations Center without requiring costly implementation services or large teams to manage it. You'll get an in-depth look at how organizations with limited resources can set up an operations center for monitoring, detecting, containing, and remediating IT threats across applications, devices, systems, networks, and locations.
SIX MUST-DO STEPS TO MODERNIZE YOUR SOFTWARE ASSET MANAGEMENT
In this white paper you will discover the six critical shifts that ITAM and SAM teams must make to modernize and remain relevant in this new technology landscape.
Pricing IT Services: A Complete Guide
Take a look at streamlining your strategies to make sure you’re charging what you should be. Get the details on calculating your billable labor burden, accounting for your overhead, totaling your annual billable hours, and discovering your true annual cost of service delivery
Top Priorities for Tech & Service Providers: Leadership Vision for 2021
Technology and service providers need to prepare for a set of external forces that will impact their markets, their clients and their organization in the coming years. These forces emerge from changing customer demand, shifting industry dynamics, emerging technology and trends, challenges from new (and old) entrants, disruptive business models and geopolitics. Download our e-book to uncover the trends and challenges facing your role as a product manager.
3 Shifts in the Modern Data Environment And What it Means for IT Leaders
This paper seeks to outline three major thought shifts concerning the modern data environment that Information Technology leaders need to understand in order to support data-driven decision making within their organization.
2020 Cyberthreat Defense Report
The report provides tech and business decision-makers important information on the threats their competitors and peers are facing, and how they are reacting to them. This can help guide how you deploy and invest in security for your business.
2021 Top Priorities for Data and Analytics Leaders
This e-book highlights the trends and challenges data and analytics (D&A) leaders will have to reconcile in the coming year and provides specific actions that they can take in response — and to better align their piece of the organization with the business.
The IT Roadmap for Digital Business Transformation
From our expert research and interactions with thousands of companies in a wide range of industries, we’ve compiled digital business transformation best practices into a customizable roadmap. Your organization can use this roadmap to understand the key stages, resources and people required to plan and execute an effective digital business transformation initiative.
Introducing MLOps: How to Scale Machine Learning in the Enterprise
This book specifically for analytics and IT operations team managers, that is, the people directly facing the task of scaling machine learning (ML) in production. Given that MLOps is a new field, we developed this book as a guide for creating a successful MLOps environment, from the organizational to the technical challenges involved.
Finding the Best WAN Edge Solution for Your Enterprise
SD-WAN (Software Defined Wide Area Network) can help enterprises improve application performance, lower WAN costs, and strengthen business continuity. But as you consider deploying SD-WAN, it’s important to understand the differences between solutions. Identifying which features matter to your enterprise is essential in making this selection. This paper discusses the most important considerations and outlines capabilities that separate “just okay” products from really good ones. While this paper does not compare specific products, it does include examples of features from Citrix SD-WAN, one of the leading WAN Edge solutions in the industry.
CROWDSTRIKE FALCON COMPLETE - How to Achieve Instant Cybersecurity Maturity for Organizations of All Sizes
This white paper explores the challenges organizations face in getting the most out of a security solution. It also offers insights on how CrowdStrike Falcon Complete can raise you to the highest level of endpoint protection with speed and efficiency, regardless of your size and IT resources.
Best practice makes perfect: malware response in the new normal
Computing surveyed around 150 cyber security decision-makers, representing organisations from a wide variety of industries, including education, finance, technology manufacturing and the public sector, to gain a detailed picture of the challenges facing security teams in the modern environment. Our objectives were to explore how SOC professionals were reacting to the rise in remote working, especially the increased susceptibility of employees to malware attacks; identify how such attacks have changed in terms of scale and sophistication; and examine the importance of quickly isolating and remediating an attack. The research also looks at how to secure their organisations after the pandemic.
Monitoring as a Service: The MSP Opportunity Featuring a Hybrid IT Service Definition
This document describes a new managed service that helps MSPs monetize the rapidly growing cloud computing market. While cloud adoption is proceeding rapidly, especially for testing and development projects, the lack of visibility that enterprise customers have into public cloud services and hybrid IT creates a major pain point that cannot be solved easily and which acts as a significant barrier to cloud adoption for mission-critical workloads. Legacy monitoring tools are typically very difficult and costly to extend for seamless visibility into public cloud services, while the more cloud-centric tools have little or no coverage for the extensive tail of legacy IT systems that may remain on-premises for a considerable time yet
DevOps Without Measurement Is a Fail
This ebook will introduce you to five critical drivers of DevOps success and show you how and what to measure to achieve that success: business success, customer experience, application and infrastructure performance, engineering velocity, and quality.
The Ultimate Cloud-Based Management Showdown: Windows Management Approaches Compared
Learn why Cloud-ready isn’t enough. Only Cloud Native solutions can optimize resources, secure and protect endpoints, deliver remote first experiences, and help organizations move to modernized IT.
10 Things to Look for in an RMM Solution
Researching RMM systems, but not sure what you need? We’ve compiled a list of essentials to help you with your search.
AI for Construction Management
Enabling Timely, Profitable Project Completion in an Uncertain World
SAP digital transformation requires Continuous Testing
Find out why it's time to move towards Continuous Testing for your SAP-enabled business processes; How Tricentis can help transform the SAP software testing …
A FRICTIONLESS ZERO TRUST STRATEGY
Download this white paper to learn how to realize frictionless Zero Trust to understand authentication gaps across on-premises and cloud identity stores, detect, analyze and reduce risks in real-time and improve user experience and operational efficiency for both the end-users and IT teams.
8 REASONS Automation is Critical for Effective MDR
Many organizations are turning to managed detection and response (MDR), giving them access to 24x7 threat detection and incident response services without the overhead necessary to do it on their own.
Why Enterprises Need Data Science, Machine Learning, and AI Platforms
Delivering results with Artificial Intelligence
3 BENEFITS: You’ll Only Get From a Helpdesk
Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.
MANAGING WINDOWS 7 END OF LIFE IN EMBEDDED SYSTEMS
Microsoft will end support for Windows 7 in January 2020. This presents a dilemma for anyone who has deployed Windows 7 as the OS for an embedded system.
Network Challenges in Higher Education Right Now
While IT Roles are concerned about pivoting from in-person to remote learning, Leadership Roles prioritize protecting student and staff data privacy.
Network Virtualization - 2nd VMware Special Edition
Don’t let the small footprint fool you. This book is loaded with information that can help you understand and capitalize on network virtualization. In plain and simple language, we explain what network virtualization is, why it’s such a hot topic, how you can get started, and steps you can take to get the best bang for your IT buck.
Become a Connected Nonprofit - Unlock the Power of the Salesforce Platform
You may have heard that many nonprofits are turning to technology that is based in the cloud to help them be more effective in program management, engagement, fundraising, analytics, and more. The benefits of cloud platforms are being seen across the social sector. But first... What is a cloud platform? Let’s find out.
5 Ways to Boost IT Efficiency with Intelligent Storage and Robotic Process Automation
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
Bad Bot Report: Bad Bots Strike Back
Imperva’s 2020 Bad Bot Report investigates the daily attacks that sneak past sensors and wreak havoc on websites.
Dentsu Aegis Network: Better Processes for Happier Clients with FortressIQ
Led by Max Cheprasov, Chief Automation Officer at Dentsu Aegis Network, the Automation Center of Excellence had been exploring how Artificial Intelligence (AI) could be used to boost business performance. As the team started realizing how task automation could give employees more time for strategic thinking and complex problem solving, they found FortressIQ.
4 Tips to Propel Your Business Using a Knowledge Management System
Learn how a knowledge management system can increase efficiency, enable better project management, provide valuable insights to your clients and prospects, and so much more.
What Is MLOps?
With this report, business leaders will learn about MLOps, a process for generating long-term value while reducing the risk associated with data science, ML, and AI projects. Authors Lynn Heidmann and Mark Treveil from Dataiku start by introducing the data science-ML-AI project lifecycle to help you understand what--and who--drives these projects.