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The World of Work is Changing: Will You Evolve or Be Left Behind?
Download this eBook to learn how to embrace uncertainty, break through the status quo, and evolve in today’s rapidly changing markets. Partner with Planview on your journey to increased agility and flexibility, no matter how your teams work.
7 B2B MARKETING STRATEGIES YOU NEED TO KNOW ABOUT - Build a Better Marketing Plan
There will always be important new trends and techniques emerging in the B2B marketing industry, but thinking of your marketing strategy as a single, static, unchanging thing can limit your creativity. The best way to reach your clients and prospects is to adapt your strategy to fit their unique needs, no matter which marketing methods you choose to use. Change is the only constant, and as your buyers change and their needs and focuses shift, so should your marketing strategy.
5 traits of wildly successful tech companies you can adopt today
Today’s top technology companies shine with what Forbes calls an “innovation premium” – additional value they generate in the stock market solely because of their reputation for disruption.
The Agile PMO: 5 Steps to Driving Agility at Scale
PMOs are uniquely positioned to scale agility effectively across the organization. Their mission is to ensure that the business is headed in the right direction, spending money on the right things, and empowering people to accelerate value delivery. Portfolio management and strategic planning are often inherent in today’s organization; agile work needs to be tied to both.
SOLVING 5G’S BIGGEST CHALLENGES FOR COMMUNICATIONS SERVICE PROVIDERS
5G promises exciting advances for Communications Service Providers (CSPs), but the 5G rollout is going to be challenging. CSPs must rapidly build out dense, low-latency edge networks in ways that are affordable, secure, and easily maintainable. CSPs are looking toward open-source, container based network infrastructures that meet the 5G latency, reliability, and flexibility requirements while being inexpensive to deploy and maintain. This eBook explores the technologies that will power this next wave of telecommunications.
3 BENEFITS: You’ll Only Get From a Helpdesk
Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.
ERP: Key to Distribution’s Evolution
Today’s global supply chains can be torn apart by politics, weather, currency and commodity fluctuations, among other unpredictable events. Winning distributors rely on their technology infrastructure investments to cope with these fluctuations. Download this eBook to ensure you are one of the winning distributors.
The Healthcare Industry Seeks Cybersecurity Remedies
To better understand how organizations are approaching cybersecurity, Forbes Insights surveyed 1,001 security practitioners and security executives, in partnership with VMware.
Network Challenges in Higher Education Right Now
While IT Roles are concerned about pivoting from in-person to remote learning, Leadership Roles prioritize protecting student and staff data privacy.
CFO 3.0 – Digital Transformation Beyond Financial Management
The finance function is evolving. Discover how trailblazing finance leaders are driving a digital-first agenda.
5 Critical Questions to Ask When Choosing a New Email Provider
This paper will explore the top questions and considerations you should be asking when switching email service providers, and how to choose the one that will help you build the best relationship with your customers—both now and in the future.
5 considerations for transforming ECM with Cloud Content Management
Check out our ebook, 5 Considerations For Transforming Your ECM Strategy With Cloud Content Management, and learn how to bring your people and information together in the cloud
7 BIG CHALLENGES THE NETWORK ARCHITECT FACES IN HIGHER ED TODAY
WHILE THE CONFIDENCE LEVEL IN IT CAPABILITIES IS AT A NEW HIGH ON CAMPUS, THE JOB ISN’T GETTING ANY EASIER.
Network Virtualization - 2nd VMware Special Edition
Don’t let the small footprint fool you. This book is loaded with information that can help you understand and capitalize on network virtualization. In plain and simple language, we explain what network virtualization is, why it’s such a hot topic, how you can get started, and steps you can take to get the best bang for your IT buck.
Become a Connected Nonprofit - Unlock the Power of the Salesforce Platform
You may have heard that many nonprofits are turning to technology that is based in the cloud to help them be more effective in program management, engagement, fundraising, analytics, and more. The benefits of cloud platforms are being seen across the social sector. But first... What is a cloud platform? Let’s find out.
The Marketers Guide to Deep Linking
The goal of this guide to provide you with everything you need for understanding about deep linking, recognizing its value to your business, and learning how to employ it in your attribution strategy.
Guidelines for maintaining business continuity for your organization
This white paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete business continuity strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Citrix Workspace solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.
Four Reasons Your Content Is More Secure in the Cloud
According to IDC, spending on public cloud services is projected to grow over 22% a year through 2023. Don't be the last company to get more secure and more productive by moving your content to the cloud. This paper explores reasons that today’s cloud technologies, and, specifically, cloud content management platforms—can deliver these advantages to your business.
Customer Support Transformation - The Guide to Essential Practices and Metrics
ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry. Support Transformation: The Guide to Essential Practices and Metrics report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives.
A digital foundation for Architecture, Engineering and Construction collaboration.
Download our eBook and get answers to key questions that will help you build efficiency and security to deploy one collaboration tool to power seamless site-to-HQ working.
BEST PRACTICES FOR THE MONTH-END CLOSE ON ORACLE NETSUITE
Download your complimentary guide to learn from experts best practices to improve your month-end close for Oracle NetSuite!
5 WAYS LEADING BRANDS ARE DRIVING DIGITAL EXPERIENCE TRANSFORMATION
The big challenge for many brands is the complexity and scale of modern digital interactions, and the vast amount of data that comes with it. How can they build an understanding of the complicated and unpredictable ways in which customers behave? How do they move from data-to-insight, and then insight-to-action quickly, and at scale, to meet customer expectations? The good news is that most organizations are suffering very similar issues when transforming their digital experiences. In this guide, you’ll read about 5 ways some of the world’s biggest brands are using experience analytics - and the unique behavioral insights that come with it - to overcome the challenges they are facing.
SOFTWARE ENGINEERING: WHY HAS IT ELUDED DATA-DRIVEN MANAGEMENT?
How engineering has been operating in the dark and what to do about it? If the software engineering world is truly next in line to embrace a metrics-driven management approach, what metrics will emerge as the industry standards? The following is our take on the engineering metrics of the future, based on our work with over 300 customers
THE IMPACT OF HOSTED VOIP ON MOBILITY
The mobile business benefits that Hosted VoIP offers can’t be matched by legacy systems. Let’s explore them in this guide.
The New Marketing Standard: How Today’s Successful B2B Marketers Accelerate the Buyer’s Journey with Content
This research report uncovers how today’s most successful B2B marketers cut through the competition, engage today’s savvy buyer, and accelerate their journey with content.
The Anatomy of a Broken Email
Email issues that make marketers shudder— and how email testing helps you catch and fix them before you send.
WORK DIFFERENT SUCCESS KIT: How to rethink and reinvent market research
Hear from thought leaders and researchers at Chobani, Uber Eats, and Pinterest, as well as our own research experts on the lessons learned from 2020 so far, and what you need to do to reinvent and rethink your research programs for the new norm.
5 Ways to Boost IT Efficiency with Intelligent Storage and Robotic Process Automation
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
EXPECTATIONS VS. REALITY: The Role of Testing in a DevOps Transformation
How different development & delivery methods affect tester scope, status, job satisfaction and more Tricentis & TechWell surveyed testers and testing leaders across the globe to gather insights about the evolving role of the tester against the backdrop of agile adoption, DevOps transformation and more.
HOW LONG HOLD TIMES AFFECT YOUR CUSTOMERS’ EXPERIENCE (AND YOUR BOTTOM LINE)
What really happens when you put a customer on hold? Hold times aren’t going anywhere. There’s always going to be an ebb and flow of contact center needs that is mitigated by asking customers to wait. Still, the question is, what does that mean for your business and how can you handle holds better?
Bad Bot Report: Bad Bots Strike Back
Imperva’s 2020 Bad Bot Report investigates the daily attacks that sneak past sensors and wreak havoc on websites.
THE 10 MOST FREQUENTLY ASKED QUESTIONS About Wellsource® Health Risk Assessments
Many people aren’t fully aware of what an HRA is or what the benefits are. To help answer those questions we’ve pulled together a guide to answer ten of our most frequently asked questions.
The Ultimate Guide to Meaningful Customer Engagement
In this guide, we provide actionable tips to implement a successful customer engagement strategy and show you how you can use the Engagement Economy to your advantage!
Digital Asset Management: Enabling Visual Storytelling
Managing Digital Assets is Complicated. Download the Cloudinary eBook, Digital Asset Management: Enabling Visual Storytelling and get insights on how Digital Asset Management is evolving to help you better upload, organize, manage, optimize and deliver your visual content.
Scaling UX impact in a digital-first world
In this guide, Lada Gorlenko, Director of Experience Research at Smartsheet, and Lauren Palmer, Director of UX Research at Google, share their tips on how to enable UX teams to deliver breakthrough experiences at scale.
MARKETING INTELLIGENCE for RETAIL MARKETERS: Navigating Evolving Shopping Behaviors and Business Priorities
Here are three of the top trends impacting the retail marketing landscape today, and how marketers can think about crafting their strategies around data and intelligent analysis.
The 4 Actions of High-Growth Marketing Teams: 2021 Planning, Budgeting, and Measurement Benchmarks
Marketing's crusade to measure revenue impact has been ongoing for the last 20 years. However, as we head into the 2020's, the playing field has changed. Read the report and learn how to establish your marketing team as a growth driver
Cloud Communications: a Methodology for Successful Deployment
The case for making the transition to cloud communications Explore the top six benefits for making the transition from on-premises PBX to cloud communications
Roadmap to Recovery: Guide to Using Automated Outreach Driving Patient Volume, Creating Revenue, and Ensuring Continuity of Care
In this guide, we will discuss four ways of using patient outreach to help engage more patients and bring back revenue as your facilities reopen for non-emergent care: 1) Increase Patient Awareness and Education 2) Reschedule Deferred Appointments and Close Care Gaps 3) Effectively Manage Chronic Conditions 4) Maximize Your Telehealth Reimbursement
Driving Digital Transformation And Business Value With ServiceNow: Transforming Your Operational Productivity Using The Now Platform
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential business benefits enterprises may realize by deploying ServiceNow to catalyze digital business transformation.
What Is MLOps?
With this report, business leaders will learn about MLOps, a process for generating long-term value while reducing the risk associated with data science, ML, and AI projects. Authors Lynn Heidmann and Mark Treveil from Dataiku start by introducing the data science-ML-AI project lifecycle to help you understand what--and who--drives these projects.
How to Fuel Ad Sales with Your Tech Stack
In order to meet the expectations of advertisers in this digital-first age, news organizations must fine-tune their underlying sales engines – especially as they expand their product portfolios to include events, social media, branded content and more cross-channel offerings. This paper will examine how publishers and media can leverage end-to-end solutions to excel in the modern marketplace
The 5 Productivity Secrets of Successful Salespeople
In this e-book, we share advice from trailblazing sales leaders on the best ways to improve productivity and collaboration. Read on to find out how you can maximize time spent selling and focus on what matters most: connecting with your customers.
Ransomware: Four Ways to Protect Data Now
Thwart digital extortion with a multilayered approach to reduce exposure and recover encrypted data more quickly and effectively.
The Architect’s Guide to Cloud CIAM
How your large enterprise can safely and swiftly migrate customer identity data to the cloud.
5 steps to responding to a crisis: COVID-19’s impact on healthcare
Use this guide to understand the role technology can serve in responding to today's crisis and in laying the groundwork for both the 'new normal' and future crisis escalation. Learn five actionable steps you can take now to connect your business and clinical systems, to create a cohesive healthcare ecosystem.
8 Organic App Growth Strategies in the Age of COVID
In this whitepaper, Branch co-founder Mada Seghete brings you 8 tips to grow your app without breaking the bank.
15 Ways to Turn Your E-Commerce Data into New Revenue Opportunities
Here's How You Turn E-Commerce Data Into New Revenue Opportunities. 15 tactics you can use right away to grow your company …
Critical Capabilities for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises
Migration to cloud-based core financial management suites has dramatically increased as solutions offering equal or greater capabilities than on-premises become available. This report will help application leaders assess solutions for use cases specific to their organizations.
Evaluation Guide: How to choose the right modern BI & analytics platform
This evaluation guide aims to support IT organizations as they evaluate and select a modern BI and analytics platform suitable for a broad, enterprise-wide deployment. It is intended for IT to use collaboratively with business users and analysts as they assess each platform’s ability to execute on the modern analytics workflow, and the vendor’s resources and strategic guidance to effectively deploy and scale an analytics program that addresses the diverse needs of users across the organization.
Boost sales productivity: How to lead your sales team back to growth
Productivity plays a huge role in the answer to both questions. Your commitment to improving productivity will be key to fixing the glaring problems revealed during turbulent times. In this guide, we share a few simple tips you can apply to your business — right now. We hope this guide can lay the groundwork for your journey toward higher productivity.
Top Considerations for HR & Benefit Leaders in the Time of COVID-19
This resource can provide you with guidance and considerations as you take on new, expanded roles and challenges.
Strained Relationships Between Security And IT Ops Teams Leave Businesses At Risk
Endpoint security and management has become very complex. Despite investments in teams and tools, organizations still struggle with visibility gaps across their IT environment, organizational silos and broken workflows that leave businesses exposed to risk. Tanium commissioned Forrester Consulting to survey more than 400 IT leaders at large enterprises to uncover the challenges and consequences they face when managing and securing their endpoints.
The Rise of Magecart: Detection and Prevention
Cybercrime groups such as Magecart are on the rise. Learn how you can protect your business from common methods used by Magecart, such as digital payment card skimming, to prevent website data leakage
The state of SIEM
The Security and Information Event Management (SIEM) market is undergoing transformation, fueled by continuously evolving IT infrastructure: cloud computing, mobility, virtualization, and other business drivers.This white paper discusses capabilities that markedly distinguish the SIEM of today from previous iterations. Then it goes beyond SIEM as the industry understands it today, and discusses what should be the natural next evolutionary step of the SIEM market. Download today to help guide your organization’s SIEM journey.
HOW TO REDUCE ECOMMERCE FULFILLMENT CENTER COSTS – WITHOUT MAJOR CAPITAL INVESTMENTS
For efficiency-minded eRetailers who want to maximize margins, there are plenty of strategies you can employ now to reduce eCommerce fulfillment center costs – without major capital investments.
The People Success Toolkit for Remote Work
The People Success Toolkit for Remote Work is a resource to help leaders and managers understand how remote work is impacting employees and how they can respond. It also contains advice to help people feel safe, connected, engaged, and productive.
Why Enterprises Need Data Science, Machine Learning, and AI Platforms
Enabling Enterprise AI Enterprise AI is at peak hype, yet AI has yet to fundamentally change most businesses. For the most part, those that have been successful have democratized the use of data throughout the organization. But how can everyone else catch up? Enter: data science, machine learning, and AI platforms.
A GUIDE FOR COACHING FIRST-TIME MANAGERS
Download the guide and discover why coaching is important, strategies for new managers, and how to develop a coaching relationship.
Taking Control of Public Consumption
In this essential guide, we explore how IT leaders can effectively manage their public cloud environment by implementing a cloud management platform to increase visibility, improve standardization and reduce costs.
Power your Hybrid Cloud Service Portfolio with Snow Commander: A Guide for Managed Service Providers
In this guide, we discuss how MSPs can fuel growth and enable digital transformation for their customers through use of an enterprise- proven, commercial off-the-shelf solution that offers: - Complete visibility into hybrid cloud environments - Customized, self-service access to their cloud resources - Simplified infrastructure management including automation
Work Without Limits 2019 Executive Trends Report
Learn how business leaders from some of the world's largest companies are successfully adapting to workforce change to stay ahead.
AI: From Cost to Revenue
For an Enterprise AI strategy to be truly sustainable, one must consider the economics: not just gains, but cost. This ebook unpacks those costs and how to control them.
Five Tips for Building a SaaS Management Business Case
We created this guide to assist you in building a business case when selecting the the right Saas. In in it you’ll find five tips of how to approach creating a business case and an overview of business benefits you’ll want to consider in your analysis. While this guide is focused on SaaS management, the tips and approach can be leveraged for any initiative.
Delivering secure financial services for your customers in the cloud
In this ebook, see how firms like yours incorporate a digital approach into all they do. Learn how to deliver exceptional online experiences that keep your customers happy and returning for more.
Empowering the CI/CD process with optimized logging
Logging acts like the eyes of an organization, but the insights offered by logging is only effective when it's optimized with the best practices outlined in this eBook
Connect Sales and Service Around the Customer
Read this white paper to understand the significance of bridging the gap between the sales and service systems. And by doing so how you can take the customer experience to the next level – boosting customer loyalty and revenue growth.
The 5 Critical Steps in your Endpoint Protection Strategy
Download this white paper to learn: 1. Endpoint security risks and challenges to securing endpoints 2.The 5 essential pieces of a modern endpoint security …
The Strategic Intelligent Automation Index: How Boards are Shaping Future Organisational Models Around a Digital Workforce.
In this report, we share our analysis of FTSE 350 organizations annual reports and highlight the increased use of automation, cloud and AI.
RESPONDING TO EXTREME CHANGE: THE FOUR PILLARS OF OPERATIONAL AGILITY
In this guide, you’ll find out what to look for in a Digital Workforce that is built to scale and discover where to focus your attention as you start to scale your deployment.
Streamline the Interview Guide
Get these five interview hacks from Employers and Lever to help you streamline your process this year!
7 Things FERC Filers Should Know About XBRL Reporting
See a quick guide that explains what the XBRL format is, the Federal Energy Regulatory Commission's XBRL mandate, and what energy companies and utilities …
Managing Kubernetes Performance at Scale
With this practical ebook, Kubernetes administrators and systems architects will examine common challenges and operational tips for running Kubernetes clusters in production.
The State of Finance & Accounting Management for Midsize Companies
To better understand the state of finance and accounting management in the U.S. mid-market, BlackLine commissioned Gatepoint Research to survey 125 F&A executives between February and April 2020.
The essential guide to text analytics for CX pros
Download this guide to learn how SMG's text analytics technology provides rich input from open-ended questions to help drive action at every touchpoint, top-tier accuracy with customized libraries + data science, and powerful reporting that turns data into actionable insights 24/7
Migrate to a VPN-less solution with Citrix Workspace
Download our free white paper and discover how Citrix Workplace helps continuity thrive in a cloud-based VPN-less environment, yet still allows for full remote access
Preparing your business for rapid transformation
In this guidebook, you’ll learn how investing in transformation efforts can help your organization engage employees and meet your business goals. With six articles covering everything from automation to company culture, our featured pieces will help you understand the changing forces in the market—and what you can do to adapt.
Three Ways to Make Cloud Your Business
The 3 key responsibilities for today's I&O leaders and how a cloud management solution helps address them
MAXIMIZE RECOVERY - Fastest RTOs and RPOs in the Industry
Every business knows the importance of maintaining low RPOs and RTOs. Regrettably, many organizations have settled for legacy solutions that achieve only the bare minimum—remaining operational long-term, but still losing hours, and even entire days, of productivity and data. Given the ever-increasing threat of ransomware attacks coupled with growing reliance on cloud-based storage, keeping objective times low is more important now than ever. Zerto’s IT Resilience Platform™ is based on CDP, the engine that drives how we move data and allows us to provide the lowest RTOs and RPOs in the industry. RTOs and RPOs each play an essential part in a disaster recovery plan and are the foundation of maintaining “always on” critical business operations and customer experiences.
Education cybersecurity: A flexible approach to protecting school devices
Grab a coffee, sit down, and spend a few minutes with us. With our help, you’ll soon be on your way to protecting your educational institution from cyberthreats in this new world of distance learning. Learn how selecting a vendor that provides a flexible approach to your endpoint security will deliver protection that spans your workstations, servers, and devices while requiring less time and specialized training from your IT team
THE DEFINITIVE GUIDE TO CUSTOMER DATA PLATFORMS
We wrote The Definitive Guide to Customer Data Platforms to help you uncover powerful use cases to help your business, identify the best processes for your team, and highlight how you might structure a CDP team.
Mitigating IP Risk: Three Strategies to Ensure Open Source Compliance
Three approaches to mitigating risk in using open source include manual audits, semi-automated compliance and continuous compliance. There are pros and cons to each approach, but continuous compliance fits best for companies leveraging agile development methodologies, DevOps and CI/CD technology tools.
In a World Without Third-Party Cookies, a First-Party Data Strategy Takes the Cake
Be empowered by the loss of third-party cookies when you adopt a first-party data strategy - Click here to read more
2021 State of the CDP - How customer data platforms (CDPs) are helping marketers adapt to key challenges in 2021
This report surveyed 300 marketers in the US across 5 major industries with the goal of developing a better understanding of the current and future state of Customer Data Platforms.
The Essential Guide to Secure Web Gateway
This white paper details how a SWG fits within an organization’s security architecture, download now to better understand the secure web gateway and its place within your security stack.
Web Forms for Sales & Marketing Teams
Dig deeper into using FormAssembly on your sales or marketing team with our newest eBook: “Web Forms for Sales & Marketing Teams.” In this eBook, we cover plenty of reasons to use FormAssembly to improve sales and marketing efforts, in addition to best practices for creating forms and what to look for in the ideal form solution.
Maximize Virtual Event ROI
How do you ensure the greatest return on your virtual event investments? Read the eBook to learn how Marketers can maximize ROI with an Intelligent Virtual events
In affiliate marketing, content is king.
Download our recent eBook, "In Affiliate Marketing, Content is King" to learn how Pepperjam observed significant growth trends for content publishers in …
4 Things M&A Dealmakers Need to Know About Artificial Intelligence
Read our white paper to learn: - How AI helps you to make smarter decisions - What's real about AI in M&A - and what's friction - How you can turn more data into better deals - Why AI can be used to fill information gaps and improve due diligence
THE NEW ERA OF DYNAMIC MARKETING
5 Principles For Creating Meaningful Customer Experiences Based on Data
It’s Time to Change Your Data Strategy
The time to start developing a first-party data strategy is now. Download the paper to get started today.
The Top 5 Remote Access Problems
Does your team have the appropriate secure tools in place to handle the most pressing issues related to a large volume of third-party vendors, internal privileged users and remote workers connecting remotely into your network?
The Operational Technology (OT) Remote Access Challenge
This white paper includes a guide to identifying the right remote access solution for your OT environment.
A Zero Trust Approach to Secure Access
Learn what zero trust is, the NIST model, zero trust design considerations for secure remote access, potential impediments to zero trust, and how to achieve …
CUSTOMER IAM - ULTIMATE GUIDE
Understanding the opportunities that CIAM brings, how it’s different than enterprise IAM and how to choose and implement a CIAM solution may seem like a daunting task. This guide will put you on the right path to selecting the best CIAM solution for your enterprise.
