Case Study: How Technicians at Analogic use Adobe Learning Manager to Cut Service Times

Every day, millions of people come through TSA checkpoints, and while their reasons for travel may be different, they all share a common goal: To get where they need to go, safely. With airline travel on the rise again, ensuring that airports remain secure is vital to protecting travelers and workers around the world.

For over 50 years, Analogic has provided technologies that save lives, starting originally with advanced digital mammography and MRIs that help medical providers treat disease. As innovators in imaging and detection, the company is always looking for ways to make the world safer. Analogic found its next bold frontier in the skies, branching out to aviation security through its checked baggage screening technology and ConneCT™ computed tomography (CT) scanners.

With ConneCT checkpoint security scanners in place at major airports throughout the USA — and 26 other countries — roughly half a billion bags have passed through Analogic scanners in the past three years. The number of travelers passing through TSA checkpoints is steadily increasing, reaching over 359 million people in 2022. If a scanner breaks down or needs a software upgrade, it can cause significant delays that impact many travelers and staff. Ensuring that technicians can maintain this sophisticated software, keeping scanners updated and in good condition, is key to helping airports run smoothly.