This report surveyed 300 marketers in the US across 5 major industries with the goal of developing a better understanding of the current and future state of Customer Data Platforms.
Download this guide to learn how SMG's text analytics technology provides rich input from open-ended questions to help drive action at every touchpoint, top-tier accuracy with customized libraries + data science, and powerful reporting that turns data into actionable insights 24/7
We wrote The Definitive Guide to Customer Data Platforms to help you uncover powerful use cases to help your business, identify the best processes for your team, and highlight how you might structure a CDP team.
With employees working remotely at higher rates, business data is increasingly at risk. IT administrators are now responsible for maintaining the same high level of security for data that’s more dispersed than ever, and on networks that lack the same robust protection as office environments.
To better understand the state of finance and accounting management in the U.S. mid-market, BlackLine commissioned Gatepoint Research to survey 125 F&A executives between February and April 2020.
Download our free white paper and discover how Citrix Workplace helps continuity thrive in a cloud-based VPN-less environment, yet still allows for full remote access
In this guidebook, you’ll learn how investing in transformation efforts can help your organization engage employees and meet your business goals. With six articles covering everything from automation to company culture, our featured pieces will help you understand the changing forces in the market—and what you can do to adapt.
The 3 key responsibilities for today's I&O leaders and how a cloud management solution helps address them
Every business knows the importance of maintaining low RPOs and RTOs. Regrettably, many organizations have settled for legacy solutions that achieve only the bare minimum—remaining operational long-term, but still losing hours, and even entire days, of productivity and data. Given the ever-increasing threat of ransomware attacks coupled with growing reliance on cloud-based storage, keeping objective times low is more important now than ever. Zerto’s IT Resilience Platform™ is based on CDP, the engine that drives how we move data and allows us to provide the lowest RTOs and RPOs in the industry. RTOs and RPOs each play an essential part in a disaster recovery plan and are the foundation of maintaining “always on” critical business operations and customer experiences.
Grab a coffee, sit down, and spend a few minutes with us. With our help, you’ll soon be on your way to protecting your educational institution from cyberthreats in this new world of distance learning. Learn how selecting a vendor that provides a flexible approach to your endpoint security will deliver protection that spans your workstations, servers, and devices while requiring less time and specialized training from your IT team
Three approaches to mitigating risk in using open source include manual audits, semi-automated compliance and continuous compliance. There are pros and cons to each approach, but continuous compliance fits best for companies leveraging agile development methodologies, DevOps and CI/CD technology tools.
Be empowered by the loss of third-party cookies when you adopt a first-party data strategy - Click here to read more
This white paper details how a SWG fits within an organization’s security architecture, download now to better understand the secure web gateway and its place within your security stack.
Dig deeper into using FormAssembly on your sales or marketing team with our newest eBook: “Web Forms for Sales & Marketing Teams.” In this eBook, we cover plenty of reasons to use FormAssembly to improve sales and marketing efforts, in addition to best practices for creating forms and what to look for in the ideal form solution.
How do you ensure the greatest return on your virtual event investments? Read the eBook to learn how Marketers can maximize ROI with an Intelligent Virtual events
Download our recent eBook, "In Affiliate Marketing, Content is King" to learn how Pepperjam observed significant growth trends for content publishers in …
Read our white paper to learn: - How AI helps you to make smarter decisions - What's real about AI in M&A - and what's friction - How you can turn more data into better deals - Why AI can be used to fill information gaps and improve due diligence
5 Principles For Creating Meaningful Customer Experiences Based on Data
The time to start developing a first-party data strategy is now. Download the paper to get started today.
Does your team have the appropriate secure tools in place to handle the most pressing issues related to a large volume of third-party vendors, internal privileged users and remote workers connecting remotely into your network?
This white paper includes a guide to identifying the right remote access solution for your OT environment.
Learn what zero trust is, the NIST model, zero trust design considerations for secure remote access, potential impediments to zero trust, and how to achieve …
Understanding the opportunities that CIAM brings, how it’s different than enterprise IAM and how to choose and implement a CIAM solution may seem like a daunting task. This guide will put you on the right path to selecting the best CIAM solution for your enterprise.
Discover the four key activities that will help you accelerate digital business in 2021 and beyond.
Here are nine tips for the best pre-construction practice, to minimize mistakes, improve performance and avoid those wobbly bridges.
A Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
How is sales operations driving growth during a crisis? We asked thousands of global sales professionals. Read this report for the findings.
What you will learn from this eBook - How to create a tracker to reflect the real world It’s easy to create a tracker with inherent biases. Learn how to design a tracker that minimizes biases and helps you keep a pulse on market changes. - How to go from brand tracking to action Done right, brand tracking is more than a measure or a metric – it’s a tool of action. See how to build your brand tracker to give you the right data on your priorities. - How to ask the right questions to the right people For a tracker to be effective, you need the right data. Learn best practices of how to ask the right questions to get the right insights.
For organizations piloting pockets of Agile or exploring Lean-Agile principles, this guide will help you understand the benefits of scaling Agile and how to implement it across your organization.
Are you preparing for the key forces impacting tech & service provider leaders in 2021? Download the top priorities e-book to plan your next steps to tackle new challenges in 2021.
Download our Disrupting The Cyber Kill Chain white paper to learn how Falcon Identity Protection solution can: - Prevent lateral movement and unauthorized domain access due to the misuse of network credentials via reconnaissance tools - Block and easily contain PowerShell, PsExec and other attacking tools - Deeply inspect authentication protocols such as NTLM, DCE/RPC, Kerberos and LDAP to control protocol usage - Reduce risk of credential forwarding, password cracking and other credential-based attacks such as Pass-the-Hash and Golden Ticket
How digital transformation is making contact centers unified, collaborative, and intelligent In this report from Altimeter, a Prophet Company, Brian Solis shares his insights on the transformation of contact centers in today’s digital workplace. Contact Center 1.0 was designed and deployed at scale in the 1960s, and the models and standards that defined them are still alive and well today. In his report, Brian introduces Contact Center 2.0—an integrated approach to unified communications that enables business experts and contact center agents to work in harmony to deliver modern, real-time customer experiences.
It’s no longer a question of if, it’s a question of when your organization is going to be the victim of a breach. Are you prepared to detect and respond before serious damage is done to your business? This eBook will walk you through the dangers of vulnerabilities, including the new BlueKeep vulnerability, and ways you can keep your organization safe.
The 2019 Cloud Security Report is based on the results of a comprehensive online survey of 674 cybersecurity and IT professionals, conducted in Spring 2019 to gain deep insight into the latest trends, key challenges and solutions for cloud security across a balanced cross-section of organizations of varying sizes across multiple industry sectors. The survey was done by Cybersecurity Insiders, the 400,000-member information security community.
Cybersecurity remains mission-critical to organizations, regardless of size. In these current challenging times, organizations need to focus on business resiliency, while reassuring employees and customers that they are protected, so they can continue to focus on the things that matter most. This ebook covers a wide range of topics including best practices and recommendations that can help your organizations ensure security across all your users with speed and efficiency.
This White Paper examines how VMware and Intel have worked together to deliver network virtualization capabilities that leverage software and hardware innovation to provide a wide range of business and operational benefits to enterprises that need their networks to be every bit as agile, flexible, secure, and elastically scalable as their other infrastructure supporting the business resiliency, availability, and performance of increasingly valuable applications and workloads.
In this white paper, gain insights on: - Manage and secure your device fleet more effectively - Integrating management and security with a Zero Trust approach to endpoint security - How IT teams can expand their ability to improve employee experiences - Benefits of a digital workspace that supports your business
On-premises storage is limited, costly, and time consuming to maintain. Yet datasets are growing in size and longer-term compliance requirements keep driving the need for scalable storage. To assist our customers in ensuring their business continuity, Backblaze has partnered with Veeam to deliver the most reliable and affordable cloud storage target for your virtual machine data.
How do you succeed in this new role? Your technology strategy needs to be tied to a technology skill development strategy that empowers teams with the right skills to solve your most-pressing business challenges. It’s the only way to power new business models and innovate. That's why it's more important than ever to invest in and champion your teams. As a leader, it’s your job to provide them with the collaboration tools, coaching and skills they need to succeed.
OutSystems and AWS, both being named leaders, bring our technologies together to empower organizations to innovate by building apps fast, right, and for the future. This combination encompasses security, reliability, availability, and scalability, ensuring continuous adaptation to changing business requirements.
e’ffect is the innovation experience that drives the intersection of creativity, culture, collaboration, and people. Join us for the first time as SAP opens its doors; inviting you to share, create, listen, connect, and grow.
When the powerful tech comes together, your brand becomes truly unstoppable. That’s why we’re teaming up with Google's Conversion Measurement Product Lead, Namrata Chakrabarti, and Tealium’s Director of Product Marketing, Jake Spencer, to showcase how Google + Tealium can help you stay agile and successful in the changing ad ecosystem.
When the powerful tech comes together, your brand becomes truly unstoppable. And creating personalized omnichannel experiences for customers who are everywhere can become your brand's differentiator.
Learn why training is a must in today’s cyber-climate.
When the powerful tech comes together, your brand becomes truly unstoppable. That’s why in the first session in our partner summer series, we’re sitting down with Lisa Fairbanks, the Global Head of Customer Experience Solutions at AWS, to discuss how Tealium and AWS can help you solve key challenges and navigate recurring trends in the customer data landscape.
This eBook is your complete guide to managing competitive intelligence on social. Over the coming sections we’ll look at: • What is competitive intelligence? • Where to look for competitive insights • How to set up your competitive intelligence strategy • What to look for in a monitoring and reporting too
Account-Based Marketing (ABM) is more than a campaign or program. To do it well and really make an impact on your business, it requires changes to your organization, your processes, and your technology. Whether you’re a novice or seasoned veteran, this workbook is designed to help you address fundamentals considerations for building and growing your ABM practice.
We’ve sponsored research by Harvard Business Review Analytic Services to examine how LOB leaders create business value by digitally transforming their processes. Through deep interviews with companies in the midst of driving transformation, this white paper will share these leaders’ secrets of how they created tangible business impacts and helped their companies grow.
This white paper shares some of the knowledge and experience the CrowdStrike team has gained from securing its own cloud. It begins by describing the major factors that make the cloud vulnerable to threats and sharing some security-related observations made by the CrowdStrike cloud team. It then explains CrowdStrike’s approach to protecting a cloud infrastructure that is processing trillions of events per week and continues to grow as the company adds new capabilities to the Falcon platform and gains new customers. The paper concludes by describing the role the Falcon platform can play in protecting cloud workloads.
“Purposeful Rounding in the Time of COVID-19” to learn how leading health systems have adapted their rounding strategies beyond the patient experience to include improving quality and safety outcomes, promoting staff wellness, connecting patients and family members, preparing for surge capacity, and more.
When your organization gets hit by ransomware, it needs to be prepared with an exercised Business Continuity and Disaster Recovery (BC/DR) plan to help it resume operations as quickly as possible. Key steps and solutions must be followed to prepare and respond to cyberattacks against your organization.
The true cost of ransomware infections includes more than just the ransomware payment. Carbonite and Webroot spoke with business leaders and IT professionals to find out how their organizations were affected by ransomware, beyond losing access to their data and paying a ransom.
A blended approach to data protection—with high availability combined with backup and non-disruptive data migration—gives IT decision-makers confidence in their ability to mitigate disruptions, preserve historical data and maintain business agility. It also simplifies administrative tasks and allows IT staff to focus on strategic initiatives. Organizations of all sizes wish to achieve this level of cyber resilience. Carbonite’s Data Protection Platform enables businesses to deploy comprehensive protection for any physical, virtual, cloud, legacy or heterogeneous environment.
Discover the most important (and surprising) cybersecurity trends from the last year and learn how you can build a united defensive front to stay resilient against threats.
Explore the critical capabilities needed to achieve greater agility in the pharma supply chain—and learn how multienterprise work management can help you achieve new levels of supplier collaboration, so you can improve product quality, reduce disruptions, drive down costs, and improve on-time, in-full (OTIF) performance
How advanced is your global statutory reporting cycle? Use this maturity model to assess current capabilities and conceptualise the stages along the way to getting to the ideal state.
In our 28-criterion evaluation of DDoS mitigation solution providers, we identified the 11 most significant ones — A10 Networks, Akamai Technologies, Alibaba Cloud, Amazon Web Services, Cloudflare, Google, Imperva, Lumen, Microsoft, Neustar, and Radware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.
Download this eBook today to learn how to build a Security Operations Center without requiring costly implementation services or large teams to manage it. You'll get an in-depth look at how organizations with limited resources can set up an operations center for monitoring, detecting, containing, and remediating IT threats across applications, devices, systems, networks, and locations.
In this report, dive deeper into the state of technology skill development to see where employee needs can better align with organisational strategies and how to maximize the impact of aligning tech skill development to your company’s initiatives.
Download Paycor’s new whitepaper to learn the current best practices on keeping your company safe from the most pressing compliance risks of the day.
This e-book includes details on the 3 most common medical benefits models in Malaysia. Compare pros and cons of each model to help you save time searching for relevant information. This is guide will help you decide a medical benefits model that’s right for your employees and organisation’s needs. Make the switch from a transactional to a transformational employee benefits approach today. Download your free e-book resource below.
In this report you will learn how to identify key challenges organizations are facing while deploying data protection strategies in the cloud, determine how IT organizations use cloud as part of their data protection strategy, and review key market trends for data protection in the cloud.
Download the guide to learn how to take control of your data, build data resilience and compliance, and help your IT team become more productive to your business outcomes.
This paper explores the current market influences that impact how an organization pursues cyber resilience, the key methods that should be adopted in becoming cyber resilient, and the reasons why cyber resilience can transform an organization into a digital enterprise highly focused on growth.
In this report we look at some traditional metrics used to measure performance within practices, and explain why they may not present the full picture required to remain competitive in today’s world. Based on the cultural shift mentioned above, we then suggest some new metrics that could not only provide a more accurate picture, but also encourage growth and prepare your practice for a successful future.
Discover the five signs your business is (or is not) on the path to true business resilience in a remote-first environment. Read the report.
Follow these tips to improve your global statutory reporting process: 1) Move away from traditional word processing spreadsheets and shift to a secure cloud reporting platform. 2) Centralize your entity reporting process to enable consistency, increase oversight, and improve team collaboration. 3) Save time by connecting data from your system of record directly to your system of work. 4) Connect your data, numbers, and narrative to ensure they are always up to date throughout financial statements and disclosures across different entities. 5) Have a smooth audit process by using a connected platform that makes record-keeping transparent and accurate.
This guide will outline: • Introduction • Dell Technologies Unified Workspace Delivers an Employee Experience That Offsets Hardware and IT Costs • The Dell Technologies Unified Workspace Approach • 5 Steps to Implementing Dell Technologies Unified Workspace • Unify the Employee Endpoint Experience
We created this e-book to educate and create awareness about the security threats and major cyberattacks that are plaguing businesses right now. Our objective is to dissect three popular attacks - DDoS, cryptojacking and ransomware - and provide tips on ramping up your organization's security defenses. After reading this e-book, you should also have a clear idea about the threats these three attacks can cause to your business.
HR leaders are on the frontlines, but mental health can still be taboo—or at least something that’s only talked about reluctantly. What can HR do to help?
What can insurance carriers do to nurture and grow agent loyalty and relationships? This whitepaper covers 5 strategies for insurers to implement.
This book serves as a practical guide for enterprise architects, data managers and CIOs as they enable modern data lake, streaming and cloud architectures with CDC.
With Backblaze B2’s simple user interface and easy Backblaze S3 Compatible APIs, the team can focus on serving customers instead of spending time learning new software or physically moving tapes. Backblaze B2’s transparent pricing makes budgeting predictable, allowing Kings County to achieve all their goals by only paying for what they need and avoiding big capital expenses.
Rather than merely a piece of technology, good Customer Communications Management (CCM) is better understood as a business strategy that employs the maximum potential of all its parts. Our whitepaper covers all the essential aspects.
As more and more companies move towards cloud native and open source technology solutions to enable agility and increased time-to-value, the operational impacts to the business can be significant. But, you don’t have to let these challenges impact your success. Download our cheatsheet today and learn more about the challenges
There are multiple factors that drive the performance of your website, ranging from webpage complexity to poor server health. Some you can control; others you cannot. This paper examines the various factors that impact web performance, and the steps businesses can take to assess and improve the performance of their web properties.
Download this 40+ page guide to get your step-by-step instructions for planning and executing perfect, revenue-generating webinars.
Thoughts from 400+ Data Professionals Worldwide More than 400 data professionals in San Francisco, Amsterdam, Paris, and Stuttgart responded to the AI Impact Survey. This ebook breaks down the results and includes recommendations as well as best practices for organizations looking to scale AI.
The purpose of this paper is to outline different planning types and what a more continuous and agile approach to planning looks like. Assess your capabilities across each type and determine your organization’s maturity level. You’ll understand what it takes to create plans that enable you to continuously connect strategy to delivery.
Over the past several years, SANS has seen a gradual maturation of cyber threat intelligence (CTI) and its applications in information security. This paper, based on results from the 2020 SANS CTI Survey, provides guidance on how organizations of all types can get the most out of CTI.
Digital transformation initiatives put pressure on your IT organization to adapt to requirements for delivering innovative new services that are reliable and secure. As a result, you are under constant pressure to provide continual uptime in the data center to meet growing customer demand and stay competitive.
It's been a landmark year of changes and operational challenges for the retail industry, and SMG has been closely tracking consumer behavior since COVID-19 was declared a pandemic in March. In this piece we've used research from US + UK consumers to analyze the current environment and discuss what's next for retailers
With 75% of knowledge workers already using AI in daily work,1 organisations must deliver a secure, cost-effective and integrated foundation for AI innovation – or risk falling behind. Yet many businesses still evaluate total cost of ownership (TCO) based only on upfront costs alone, missing AI’s impact on security, productivity and innovation.
AI is changing how work gets done—but transformation doesn’t happen all at once. It starts with teams. Microsoft 365 Copilot Chat makes it easy for every employee to work smarter, move faster, and focus on what matters most—no steep learning curve, no special setup.
With 75% of knowledge workers already using AI in daily work,1 organisations must deliver a secure, cost-effective and integrated foundation for AI innovation – or risk falling behind. Yet many businesses still evaluate total cost of ownership (TCO) based only on upfront costs alone, missing AI’s impact on security, productivity and innovation.
AI-powered tools like Microsoft 365 Copilot are transforming productivity and innovation, but security and compliance concerns can’t be ignored. Organizations must balance the potential of AI with strong governance to protect sensitive data and meet regulatory requirements.
Today’s pace of IT sprawl is no longer sustainable. Each productivity tool, security requirement and AI initiative introduces another specialised solution to manage – driving up costs, complexity and security gaps.
Seventy-nine percent of business leaders agree that AI is necessary to stay competitive. Organisations need a secure pathway to bring forth transformation, and having a strong productivity solution in place can allow them to reimagine processes and drive innovation.
AI provides businesses with the ability to streamline workplace productivity so they can focus on driving innovation. However, realising the true potential of AI depends on the quality, security and availability of important data assets.
When frontline workers are empowered with the right tools, they can get to the business of supporting the business. Read the eBook, A Blueprint for Transformation: Deploying digital tools for your frontline workers, to get expert guidance on how to deploy Microsoft Teams at scale so you can quickly set frontline workers up for success.
Today’s frontline workforce has evolved into tech-driven roles that demand speed, precision and adaptability. Having the right tools is key to support quick decision-making, seamless collaboration and allows teams to get more done faster.
Build your AI fluency with Copilot Chat prompts, then take the next step with AI agents and Copilot Pages. Read the e-book Fast Track to AI Transformation with Microsoft 365 Copilot Chat.
A growing number of enterprises are using AI-powered tools to boost productivity—and now, many are pushing the boundaries of what they can accomplish with AI agents.
As a crucial leader in your org’s AI transformation, you have the unique opportunity to make a significant strategic impact. Read The IT Leader’s Guide to AI Success and learn valuable ways to align AI initiatives with business goals, maintain compliance, and foster a culture of continuous learning and innovation.
Join us for an exclusive webinar with Jared Spataro, Microsoft's Chief Marketing Officer for AI at Work, as he delves into the transformative power of AI and how it can revolutionize your business processes.
As a crucial leader in your org’s AI transformation, you have the unique opportunity to make a significant strategic impact. Read The IT Leader’s Guide to AI Success and learn valuable ways to align AI initiatives with business goals, maintain compliance, and foster a culture of continuous learning and innovation.