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On Demand Webinar: Creating a Loyal Customer Fanbase with Training that Meets Diverse Learning Needs
Discover how businesses use personalized learning to retain customers and scale customer experience efforts.
On Demand Webinar: Building a Learning Culture to Engage Every Generation in the Workforce
Research by Adobe and Lighthouse found that outdated learning platforms can often deter Gen Z workers from learning initiatives. And though all workers agree that learning resources are important at work, those resources differ based on generational differences.
Blog: How to use customer education to accelerate customer time to value
Learn how personalized customer education drives faster product adoption and improves time to value.
Blog: How a unified learning management system reduces technical debt and maximizes learning impact
How a unified learning management system reduces technical debt and maximizes learning impact
Forrester Report: Level Up Customer Experience (CX) With Customer Education Programs
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Forrester Report: Level Up Customer Experience (CX) With Customer Education Programs
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Case Study: How Technicians at Analogic use Adobe Learning Manager to Cut Service Times
See how Analogic's training program reduced technician service ticket times by 14% while increasing skill levels by 58%.
Case Study: How Adobe Uses Learning Manager Within Their Own Ecosystem
“Our technology evolves quickly,” says Hersey. “Our job is to ensure Adobe employees, partners, and customers get the training they need to get the most out of our apps.”
Video: Adobe Learning Manager for BFSI
Managing and training brokers in the banking and financial sector can be a challenging task. Fortunately, Adobe Learning Manager offers a smarter and more efficient way to empower your team and drive success.
eBook: 5 Reasons Why Adobe Learning Manager is the Leading Customer Education Platform for Tech Enterprises
As tech companies continue to develop cu ing-edge products and services, the need for e ective customer education has become paramount. It is no longer su cient to merely o er a superior solution; success in an economy driven by innovation demands that customers understand, embrace, and fully utilize these technological advancements.
Zomato Manages High-Volume Data and Delivers High-Speed Success
Explore how MongoDB empowers Zomato's rapid growth. Hear from Zomato’s team how Atlas drives essential operations, from order tracking to featured restaurants, providing scalability and performance for Zomato's high-demand services.
Modernization What’s Taking So Long?
You’ll learn how to discover and avoid the common pitfalls of modernization, optimize your chances for success, and achieve both the technological and business advantages of a successful modernization project.
Compliant omni-channel automation: How to be a responsible marketer?
With an increase in privacy regulations, tech changes and the deprecation of third-party tracking technologies, marketers are being challenged to transform how they acquire and retain customers and their data.
The ultimate guide to consent and preferences for marketers
Think about the brand experiences you have today. No matter what industry you’re in, all of these experiences run on the same fuel — data
Greater Ransomware Protection Using Data Isolation and Air Gap Technologies
. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.
The World’s Fastest Ransomware Recovery From Immutable Snapshots For VMware Environments
Be prepared against ransomware threats by leveraging Hitachi Ops Center Protector for VMware Environments
The Long Road Ahead to Ransomware Preparedness
A wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society.
The Relevancy of Archiving for Business transformation
At Hitachi Vantara, we recommend a modern data archival and analysis approach to bring dark data to light or keep it from going dark in the first place.
Hitachi Virtual Storage Platform E Series: Capacity Without Compromise
In a world where microseconds matter, Hitachi Virtual Storage Platform E series supercharges performance for business applications, while also meeting data efficiency needs with a simple-to-manage platform.
GigaOm Radar for Unstructured Data Management: Business Focused Solutions
This GigaOm Radar report highlights key unstructured data management vendors and equips IT decision-makers with the information needed to select the best fit for their business and use case requirements.
2022-23 DCIG TOP 5 ON-PREMISES SDS OBJECT STORAGE SOLUTIONS
A principal reason driving object storage’s adoption is the deluge of data growth. IT departments must store, manage, and protect existing data, plus deal with new data coming into the organization.
Build a Data Governance Strategy for the New Digital Era
Introducing Hitachi Content Intelligence. This intelligent data discovery and transformation platform surfaces actionable business insights and relevant content from today’s vast volumes of data.
Flexible Infrastructure Management : Hitachi Solutions for a Modern Infrastructure
With Hitachi’s infrastructure management strategy, you get the simplicity you want today, and an automatic path to the AI-driven sophistication you’ll need tomorrow
Success Story: Mary Kay
Mary Kay drives security even further by encouraging employees to practice safe password behavior both professionally and personally, through LastPass’ Families as a Benefit, which provides a complementary Families account for employees.
Four Ways to Protect Your Business in the Cloud
An effective strategy looks to centralize employee access in a single portal, where all apps and credentials are controlled by policies. IT visibility into employee access and security behaviors is critical to protecting the business.
Psychology of Passwords
LastPass Business empowers your workforce by removing friction for users and IT teams. Save time by simplifying employee password management while granting admins actionable oversight, from advanced reporting to 100+ customizable security policies.
Knowledge workers have a false sense of password security
Password managers can provide an easy way to bridge the gap between perceived and real safety online, transforming your knowledge into positive action.
Password Management for your ENTIRE organisation
A LastPass Site License offers a LastPass Business account for every employee in your organization at a flat fee versus a seat-based rate. This option provides you the flexibility to scale your LastPass use as your company grows, without any added cost. You can also receive a Customer Success Manager (CSM) to assist with roll out of LastPass at your organization. Plus, every LastPass Business account holder will also gain a free Families account – granting a personal account and five more accounts to share with those closest to them.
Identity 101 for SMBs
In short, you are faced with managing and connecting more devices, applications, networks, and users, in a business that is constantly evolving. It’s no wonder that facilitating employee access to business systems and data is more challenging than ever.
Designating LastPass Roles in Your Organisation
LastPass includes four types of roles – users, helpdesk admin, admin, and super admin – each with specific functionality so you can give appropriate levels of access .
Finding A Password Management Solution For Your Enterprise
Password management provides the simplified workflow that employees crave without sacrificing security or control. It is a foundational tool to protect your company from a data breach.
3 Tips to Protect your Entire Organisation with LastPass
When considering how to protect your entire organization from a cyberthreat, be sure to consider three tips.
Effortless Password Security for Employees Working from Anywhere
In addition to password management, LastPass offers additional security features, such as single sign-on (SSO) with simplified access to up to three cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and the configured single sign-on applications.
What to look for in an enterprise SEO tool
The market is full of diverse SEO tools, making it harder to choose the best fit out of them for your business. Small businesses have budget restrictions that allow them to explore different resources. They can afford to take a rushed approach toward specific tasks. But enterprise or large-scale companies differ from them because their SEO needs, site layout, traffic flow, and budget are massive. For them, an enterprise-level SEO solution that combines the utility of multiple SEO tools into one is the best bet.
How to Make the Hybrid Model Work for Your Team
Hire anyone, anywhere, quickly and easily. Use our AI-driven, fully compliant global employment platform powered by our in-house worldwide HR experts. Leave the complexities of global employment to the named industry leader that consistently attains 98% customer satisfaction ratings.
Unified communications as a service for Dummies
This eBook highlights the benefits of UCaaS such as cost savings, increased productivity, and remote work. Also, this eBook explains the history, technical requirements, and case studies of UCaaS.
THE GLOBAL HIRING HANDBOOK
Globalization Partners simplifies international business by enabling organizations to quickly expand into new countries without setting up branch offices or subsidiaries. You find the talent, and we put your team member on our locally compliant payroll.
THE COMPLETE GUIDE TO BUILDING A REMOTE GLOBAL TEAM
Globalization Partners enables companies to quickly and easily expand into 187 countries without the hassle of setting up local branch offices or subsidiaries. You identify the talent, and we employ your team member via our in-country payroll. This enables you to quickly and easily hire around the globe, and lifts the burden of figuring out HR, tax and legal matters from your shoulders to ours
Enterprise Kanban for Scaling Agile Teams: 5 BENEFITS OF USING KANBAN TO CREATE TEAMS OF TEAMS FOR YOUR AGILE TRANSFORMATION
Download this eBook to learn how enterprise Kanban software can promote the visibility and connectedness of teams and their work while increasing productivity, reducing waste, and improving agility across your organization.
COVID-19 Retail Response: 5 Ingredients of a Digital-Led Strategy That Drives Business Results
For a successful digital-led strategy, you must ensure your customers receive the same experience and messaging through each and every channel. A consistent brand image and message provide more than a heightened sense of familiarity with your brand.
10 REASONS FINANCE WORKS BETTER ON THE SALESFORCE PLATFORM
FinancialForce is the leading cloud ERP for the new services economy. The #1 ERP native to the Salesforce Platform, FinancialForce unifies data across the enterprise in real-time, enabling companies to rapidly evolve their business models with customers at the center.
The World of Work is Changing: Will You Evolve or Be Left Behind?
Download this eBook to learn how to embrace uncertainty, break through the status quo, and evolve in today’s rapidly changing markets. Partner with Planview on your journey to increased agility and flexibility, no matter how your teams work.
7 B2B MARKETING STRATEGIES YOU NEED TO KNOW ABOUT - Build a Better Marketing Plan
There will always be important new trends and techniques emerging in the B2B marketing industry, but thinking of your marketing strategy as a single, static, unchanging thing can limit your creativity. The best way to reach your clients and prospects is to adapt your strategy to fit their unique needs, no matter which marketing methods you choose to use. Change is the only constant, and as your buyers change and their needs and focuses shift, so should your marketing strategy.
5 traits of wildly successful tech companies you can adopt today
Today’s top technology companies shine with what Forbes calls an “innovation premium” – additional value they generate in the stock market solely because of their reputation for disruption.
The Agile PMO: 5 Steps to Driving Agility at Scale
PMOs are uniquely positioned to scale agility effectively across the organization. Their mission is to ensure that the business is headed in the right direction, spending money on the right things, and empowering people to accelerate value delivery. Portfolio management and strategic planning are often inherent in today’s organization; agile work needs to be tied to both.
SOLVING 5G’S BIGGEST CHALLENGES FOR COMMUNICATIONS SERVICE PROVIDERS
5G promises exciting advances for Communications Service Providers (CSPs), but the 5G rollout is going to be challenging. CSPs must rapidly build out dense, low-latency edge networks in ways that are affordable, secure, and easily maintainable. CSPs are looking toward open-source, container based network infrastructures that meet the 5G latency, reliability, and flexibility requirements while being inexpensive to deploy and maintain. This eBook explores the technologies that will power this next wave of telecommunications.
3 BENEFITS: You’ll Only Get From a Helpdesk
Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.
ERP: Key to Distribution’s Evolution
Today’s global supply chains can be torn apart by politics, weather, currency and commodity fluctuations, among other unpredictable events. Winning distributors rely on their technology infrastructure investments to cope with these fluctuations. Download this eBook to ensure you are one of the winning distributors.
The Healthcare Industry Seeks Cybersecurity Remedies
To better understand how organizations are approaching cybersecurity, Forbes Insights surveyed 1,001 security practitioners and security executives, in partnership with VMware.
Network Challenges in Higher Education Right Now
While IT Roles are concerned about pivoting from in-person to remote learning, Leadership Roles prioritize protecting student and staff data privacy.
CFO 3.0 – Digital Transformation Beyond Financial Management
The finance function is evolving. Discover how trailblazing finance leaders are driving a digital-first agenda.
5 Critical Questions to Ask When Choosing a New Email Provider
This paper will explore the top questions and considerations you should be asking when switching email service providers, and how to choose the one that will help you build the best relationship with your customers—both now and in the future.
5 considerations for transforming ECM with Cloud Content Management
Check out our ebook, 5 Considerations For Transforming Your ECM Strategy With Cloud Content Management, and learn how to bring your people and information together in the cloud
7 BIG CHALLENGES THE NETWORK ARCHITECT FACES IN HIGHER ED TODAY
WHILE THE CONFIDENCE LEVEL IN IT CAPABILITIES IS AT A NEW HIGH ON CAMPUS, THE JOB ISN’T GETTING ANY EASIER.
Network Virtualization - 2nd VMware Special Edition
Don’t let the small footprint fool you. This book is loaded with information that can help you understand and capitalize on network virtualization. In plain and simple language, we explain what network virtualization is, why it’s such a hot topic, how you can get started, and steps you can take to get the best bang for your IT buck.
Become a Connected Nonprofit - Unlock the Power of the Salesforce Platform
You may have heard that many nonprofits are turning to technology that is based in the cloud to help them be more effective in program management, engagement, fundraising, analytics, and more. The benefits of cloud platforms are being seen across the social sector. But first... What is a cloud platform? Let’s find out.
The Marketers Guide to Deep Linking
The goal of this guide to provide you with everything you need for understanding about deep linking, recognizing its value to your business, and learning how to employ it in your attribution strategy.
Guidelines for maintaining business continuity for your organization
This white paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete business continuity strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Citrix Workspace solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.
Four Reasons Your Content Is More Secure in the Cloud
According to IDC, spending on public cloud services is projected to grow over 22% a year through 2023. Don't be the last company to get more secure and more productive by moving your content to the cloud. This paper explores reasons that today’s cloud technologies, and, specifically, cloud content management platforms—can deliver these advantages to your business.
Customer Support Transformation - The Guide to Essential Practices and Metrics
ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry. Support Transformation: The Guide to Essential Practices and Metrics report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives.
A digital foundation for Architecture, Engineering and Construction collaboration.
Download our eBook and get answers to key questions that will help you build efficiency and security to deploy one collaboration tool to power seamless site-to-HQ working.
BEST PRACTICES FOR THE MONTH-END CLOSE ON ORACLE NETSUITE
Download your complimentary guide to learn from experts best practices to improve your month-end close for Oracle NetSuite!
5 WAYS LEADING BRANDS ARE DRIVING DIGITAL EXPERIENCE TRANSFORMATION
The big challenge for many brands is the complexity and scale of modern digital interactions, and the vast amount of data that comes with it. How can they build an understanding of the complicated and unpredictable ways in which customers behave? How do they move from data-to-insight, and then insight-to-action quickly, and at scale, to meet customer expectations? The good news is that most organizations are suffering very similar issues when transforming their digital experiences. In this guide, you’ll read about 5 ways some of the world’s biggest brands are using experience analytics - and the unique behavioral insights that come with it - to overcome the challenges they are facing.
SOFTWARE ENGINEERING: WHY HAS IT ELUDED DATA-DRIVEN MANAGEMENT?
How engineering has been operating in the dark and what to do about it? If the software engineering world is truly next in line to embrace a metrics-driven management approach, what metrics will emerge as the industry standards? The following is our take on the engineering metrics of the future, based on our work with over 300 customers
THE IMPACT OF HOSTED VOIP ON MOBILITY
The mobile business benefits that Hosted VoIP offers can’t be matched by legacy systems. Let’s explore them in this guide.
The New Marketing Standard: How Today’s Successful B2B Marketers Accelerate the Buyer’s Journey with Content
This research report uncovers how today’s most successful B2B marketers cut through the competition, engage today’s savvy buyer, and accelerate their journey with content.
The Anatomy of a Broken Email
Email issues that make marketers shudder— and how email testing helps you catch and fix them before you send.
WORK DIFFERENT SUCCESS KIT: How to rethink and reinvent market research
Hear from thought leaders and researchers at Chobani, Uber Eats, and Pinterest, as well as our own research experts on the lessons learned from 2020 so far, and what you need to do to reinvent and rethink your research programs for the new norm.
5 Ways to Boost IT Efficiency with Intelligent Storage and Robotic Process Automation
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
EXPECTATIONS VS. REALITY: The Role of Testing in a DevOps Transformation
How different development & delivery methods affect tester scope, status, job satisfaction and more Tricentis & TechWell surveyed testers and testing leaders across the globe to gather insights about the evolving role of the tester against the backdrop of agile adoption, DevOps transformation and more.
HOW LONG HOLD TIMES AFFECT YOUR CUSTOMERS’ EXPERIENCE (AND YOUR BOTTOM LINE)
What really happens when you put a customer on hold? Hold times aren’t going anywhere. There’s always going to be an ebb and flow of contact center needs that is mitigated by asking customers to wait. Still, the question is, what does that mean for your business and how can you handle holds better?
Bad Bot Report: Bad Bots Strike Back
Imperva’s 2020 Bad Bot Report investigates the daily attacks that sneak past sensors and wreak havoc on websites.
THE 10 MOST FREQUENTLY ASKED QUESTIONS About Wellsource® Health Risk Assessments
Many people aren’t fully aware of what an HRA is or what the benefits are. To help answer those questions we’ve pulled together a guide to answer ten of our most frequently asked questions.
The Ultimate Guide to Meaningful Customer Engagement
In this guide, we provide actionable tips to implement a successful customer engagement strategy and show you how you can use the Engagement Economy to your advantage!
Digital Asset Management: Enabling Visual Storytelling
Managing Digital Assets is Complicated. Download the Cloudinary eBook, Digital Asset Management: Enabling Visual Storytelling and get insights on how Digital Asset Management is evolving to help you better upload, organize, manage, optimize and deliver your visual content.
Scaling UX impact in a digital-first world
In this guide, Lada Gorlenko, Director of Experience Research at Smartsheet, and Lauren Palmer, Director of UX Research at Google, share their tips on how to enable UX teams to deliver breakthrough experiences at scale.
MARKETING INTELLIGENCE for RETAIL MARKETERS: Navigating Evolving Shopping Behaviors and Business Priorities
Here are three of the top trends impacting the retail marketing landscape today, and how marketers can think about crafting their strategies around data and intelligent analysis.
The 4 Actions of High-Growth Marketing Teams: 2021 Planning, Budgeting, and Measurement Benchmarks
Marketing's crusade to measure revenue impact has been ongoing for the last 20 years. However, as we head into the 2020's, the playing field has changed. Read the report and learn how to establish your marketing team as a growth driver
Cloud Communications: a Methodology for Successful Deployment
The case for making the transition to cloud communications Explore the top six benefits for making the transition from on-premises PBX to cloud communications
Roadmap to Recovery: Guide to Using Automated Outreach Driving Patient Volume, Creating Revenue, and Ensuring Continuity of Care
In this guide, we will discuss four ways of using patient outreach to help engage more patients and bring back revenue as your facilities reopen for non-emergent care: 1) Increase Patient Awareness and Education 2) Reschedule Deferred Appointments and Close Care Gaps 3) Effectively Manage Chronic Conditions 4) Maximize Your Telehealth Reimbursement
Driving Digital Transformation And Business Value With ServiceNow: Transforming Your Operational Productivity Using The Now Platform
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential business benefits enterprises may realize by deploying ServiceNow to catalyze digital business transformation.
What Is MLOps?
With this report, business leaders will learn about MLOps, a process for generating long-term value while reducing the risk associated with data science, ML, and AI projects. Authors Lynn Heidmann and Mark Treveil from Dataiku start by introducing the data science-ML-AI project lifecycle to help you understand what--and who--drives these projects.
How to Fuel Ad Sales with Your Tech Stack
In order to meet the expectations of advertisers in this digital-first age, news organizations must fine-tune their underlying sales engines – especially as they expand their product portfolios to include events, social media, branded content and more cross-channel offerings. This paper will examine how publishers and media can leverage end-to-end solutions to excel in the modern marketplace
The 5 Productivity Secrets of Successful Salespeople
In this e-book, we share advice from trailblazing sales leaders on the best ways to improve productivity and collaboration. Read on to find out how you can maximize time spent selling and focus on what matters most: connecting with your customers.
Ransomware: Four Ways to Protect Data Now
Thwart digital extortion with a multilayered approach to reduce exposure and recover encrypted data more quickly and effectively.
The Architect’s Guide to Cloud CIAM
How your large enterprise can safely and swiftly migrate customer identity data to the cloud.
5 steps to responding to a crisis: COVID-19’s impact on healthcare
Use this guide to understand the role technology can serve in responding to today's crisis and in laying the groundwork for both the 'new normal' and future crisis escalation. Learn five actionable steps you can take now to connect your business and clinical systems, to create a cohesive healthcare ecosystem.
8 Organic App Growth Strategies in the Age of COVID
In this whitepaper, Branch co-founder Mada Seghete brings you 8 tips to grow your app without breaking the bank.
15 Ways to Turn Your E-Commerce Data into New Revenue Opportunities
Here's How You Turn E-Commerce Data Into New Revenue Opportunities. 15 tactics you can use right away to grow your company …
Critical Capabilities for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises
Migration to cloud-based core financial management suites has dramatically increased as solutions offering equal or greater capabilities than on-premises become available. This report will help application leaders assess solutions for use cases specific to their organizations.
Evaluation Guide: How to choose the right modern BI & analytics platform
This evaluation guide aims to support IT organizations as they evaluate and select a modern BI and analytics platform suitable for a broad, enterprise-wide deployment. It is intended for IT to use collaboratively with business users and analysts as they assess each platform’s ability to execute on the modern analytics workflow, and the vendor’s resources and strategic guidance to effectively deploy and scale an analytics program that addresses the diverse needs of users across the organization.
Boost sales productivity: How to lead your sales team back to growth
Productivity plays a huge role in the answer to both questions. Your commitment to improving productivity will be key to fixing the glaring problems revealed during turbulent times. In this guide, we share a few simple tips you can apply to your business — right now. We hope this guide can lay the groundwork for your journey toward higher productivity.
Top Considerations for HR & Benefit Leaders in the Time of COVID-19
This resource can provide you with guidance and considerations as you take on new, expanded roles and challenges.
Strained Relationships Between Security And IT Ops Teams Leave Businesses At Risk
Endpoint security and management has become very complex. Despite investments in teams and tools, organizations still struggle with visibility gaps across their IT environment, organizational silos and broken workflows that leave businesses exposed to risk. Tanium commissioned Forrester Consulting to survey more than 400 IT leaders at large enterprises to uncover the challenges and consequences they face when managing and securing their endpoints.
The Rise of Magecart: Detection and Prevention
Cybercrime groups such as Magecart are on the rise. Learn how you can protect your business from common methods used by Magecart, such as digital payment card skimming, to prevent website data leakage
The state of SIEM
The Security and Information Event Management (SIEM) market is undergoing transformation, fueled by continuously evolving IT infrastructure: cloud computing, mobility, virtualization, and other business drivers.This white paper discusses capabilities that markedly distinguish the SIEM of today from previous iterations. Then it goes beyond SIEM as the industry understands it today, and discusses what should be the natural next evolutionary step of the SIEM market. Download today to help guide your organization’s SIEM journey.