Resources
Public Case Study: PES increases chances of clinical trial success by driving clinical trial endpoint accuracy, consistency, and quality.
PES increases chances of clinical trial success by driving clinical trial endpoint accuracy, consistency, and quality.
Video: The Power of Customer Education in Driving Adoption, Loyalty, and Experience
This video talks about the importance of Customer Education. Customer Education is the secret weapon to happy customers. Customer Education can help drive product adoption, customer loyalty, and retention. It has a direct impact on Customer Experience.
Forrester Report: Level Up Customer Experience (CX) With Customer Education Programs
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Forrester Report: Level Up Customer Experience (CX) With Customer Education Programs
Learning platforms have evolved beyond compliance and employee training—they’re now a game-changer for customer and partner education. Leading organizations in the IT industry are leveraging these platforms to:
Blog: How to use customer education to accelerate customer time to value
Learn how personalized customer education drives faster product adoption and improves time to value.
Blog: How to use customer education to accelerate customer time to value
Learn how personalized customer education drives faster product adoption and improves time to value.
Blog: How a unified learning management system reduces technical debt and maximizes learning impact
How a unified learning management system reduces technical debt and maximizes learning impact
On Demand Webinar: Forrester Insights on How to Take Your CX to the Next Level with Customer Education
How well do your customers know your product? It’s not the typical measure of CX, but with products growing more complex, product knowledge has become an essential component of brand loyalty.
Case Study: How Technicians at Analogic use Adobe Learning Manager to Cut Service Times
See how Analogic's training program reduced technician service ticket times by 14% while increasing skill levels by 58%.
Case Study: How Adobe Uses Learning Manager Within Their Own Ecosystem
“Our technology evolves quickly,” says Hersey. “Our job is to ensure Adobe employees, partners, and customers get the training they need to get the most out of our apps.”
Greater Ransomware Protection Using Data Isolation and Air Gap Technologies
. Two proven techniques for reducing the attack surface on your data are data isolation and air gapping. Hitachi Vantara and Commvault deliver this kind of protection with the combination of Hitachi Data Protection Suite (HDPS) and Hitachi Content Platform (HCP) which includes several layers and tools to protect and restore your data and applications from the edge of your business to the core data centers.
The World’s Fastest Ransomware Recovery From Immutable Snapshots For VMware Environments
Be prepared against ransomware threats by leveraging Hitachi Ops Center Protector for VMware Environments
The Long Road Ahead to Ransomware Preparedness
A wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society.
Hitachi Virtual Storage Platform E Series: Capacity Without Compromise
In a world where microseconds matter, Hitachi Virtual Storage Platform E series supercharges performance for business applications, while also meeting data efficiency needs with a simple-to-manage platform.
Success Story: Mary Kay
Mary Kay drives security even further by encouraging employees to practice safe password behavior both professionally and personally, through LastPass’ Families as a Benefit, which provides a complementary Families account for employees.
Four Ways to Protect Your Business in the Cloud
An effective strategy looks to centralize employee access in a single portal, where all apps and credentials are controlled by policies. IT visibility into employee access and security behaviors is critical to protecting the business.
Psychology of Passwords
LastPass Business empowers your workforce by removing friction for users and IT teams. Save time by simplifying employee password management while granting admins actionable oversight, from advanced reporting to 100+ customizable security policies.
Knowledge workers have a false sense of password security
Password managers can provide an easy way to bridge the gap between perceived and real safety online, transforming your knowledge into positive action.
Password Management for your ENTIRE organisation
A LastPass Site License offers a LastPass Business account for every employee in your organization at a flat fee versus a seat-based rate. This option provides you the flexibility to scale your LastPass use as your company grows, without any added cost. You can also receive a Customer Success Manager (CSM) to assist with roll out of LastPass at your organization. Plus, every LastPass Business account holder will also gain a free Families account – granting a personal account and five more accounts to share with those closest to them.
Identity 101 for SMBs
In short, you are faced with managing and connecting more devices, applications, networks, and users, in a business that is constantly evolving. It’s no wonder that facilitating employee access to business systems and data is more challenging than ever.
Designating LastPass Roles in Your Organisation
LastPass includes four types of roles – users, helpdesk admin, admin, and super admin – each with specific functionality so you can give appropriate levels of access .
Finding A Password Management Solution For Your Enterprise
Password management provides the simplified workflow that employees crave without sacrificing security or control. It is a foundational tool to protect your company from a data breach.
3 Tips to Protect your Entire Organisation with LastPass
When considering how to protect your entire organization from a cyberthreat, be sure to consider three tips.
Effortless Password Security for Employees Working from Anywhere
In addition to password management, LastPass offers additional security features, such as single sign-on (SSO) with simplified access to up to three cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and the configured single sign-on applications.
3 BENEFITS: You’ll Only Get From a Helpdesk
Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.Your ultimate guide to the fundamentals of helpdesk solutions, including challenges, best practices, a buyer’s guide, and other resources, all in one place.
Network Challenges in Higher Education Right Now
While IT Roles are concerned about pivoting from in-person to remote learning, Leadership Roles prioritize protecting student and staff data privacy.
Network Virtualization - 2nd VMware Special Edition
Don’t let the small footprint fool you. This book is loaded with information that can help you understand and capitalize on network virtualization. In plain and simple language, we explain what network virtualization is, why it’s such a hot topic, how you can get started, and steps you can take to get the best bang for your IT buck.
Become a Connected Nonprofit - Unlock the Power of the Salesforce Platform
You may have heard that many nonprofits are turning to technology that is based in the cloud to help them be more effective in program management, engagement, fundraising, analytics, and more. The benefits of cloud platforms are being seen across the social sector. But first... What is a cloud platform? Let’s find out.
5 Ways to Boost IT Efficiency with Intelligent Storage and Robotic Process Automation
Too many IT resources are being spent manually responding to storage problems and routine maintenance that, if left unchecked, could lead to downtime or data loss. Fortunately, a new class of intelligent storage with autonomous capability, combined with robotic process automation (RPA), can hyper-automate storage management, using software automation to perform tasks faster and more accurately. Read this white paper to explore five key benefits of deploying intelligent storage and RPA to optimize data center efficiency.
Bad Bot Report: Bad Bots Strike Back
Imperva’s 2020 Bad Bot Report investigates the daily attacks that sneak past sensors and wreak havoc on websites.
What Is MLOps?
With this report, business leaders will learn about MLOps, a process for generating long-term value while reducing the risk associated with data science, ML, and AI projects. Authors Lynn Heidmann and Mark Treveil from Dataiku start by introducing the data science-ML-AI project lifecycle to help you understand what--and who--drives these projects.
Strained Relationships Between Security And IT Ops Teams Leave Businesses At Risk
Endpoint security and management has become very complex. Despite investments in teams and tools, organizations still struggle with visibility gaps across their IT environment, organizational silos and broken workflows that leave businesses exposed to risk. Tanium commissioned Forrester Consulting to survey more than 400 IT leaders at large enterprises to uncover the challenges and consequences they face when managing and securing their endpoints.
The state of SIEM
The Security and Information Event Management (SIEM) market is undergoing transformation, fueled by continuously evolving IT infrastructure: cloud computing, mobility, virtualization, and other business drivers.This white paper discusses capabilities that markedly distinguish the SIEM of today from previous iterations. Then it goes beyond SIEM as the industry understands it today, and discusses what should be the natural next evolutionary step of the SIEM market. Download today to help guide your organization’s SIEM journey.
Taking Control of Public Consumption
In this essential guide, we explore how IT leaders can effectively manage their public cloud environment by implementing a cloud management platform to increase visibility, improve standardization and reduce costs.
Power your Hybrid Cloud Service Portfolio with Snow Commander: A Guide for Managed Service Providers
In this guide, we discuss how MSPs can fuel growth and enable digital transformation for their customers through use of an enterprise- proven, commercial off-the-shelf solution that offers: - Complete visibility into hybrid cloud environments - Customized, self-service access to their cloud resources - Simplified infrastructure management including automation
AI: From Cost to Revenue
For an Enterprise AI strategy to be truly sustainable, one must consider the economics: not just gains, but cost. This ebook unpacks those costs and how to control them.
Managing Kubernetes Performance at Scale
With this practical ebook, Kubernetes administrators and systems architects will examine common challenges and operational tips for running Kubernetes clusters in production.
AI for Construction Management
Enabling Timely, Profitable Project Completion in an Uncertain World
SAP digital transformation requires Continuous Testing
Find out why it's time to move towards Continuous Testing for your SAP-enabled business processes; How Tricentis can help transform the SAP software testing …
A FRICTIONLESS ZERO TRUST STRATEGY
Download this white paper to learn how to realize frictionless Zero Trust to understand authentication gaps across on-premises and cloud identity stores, detect, analyze and reduce risks in real-time and improve user experience and operational efficiency for both the end-users and IT teams.
8 REASONS Automation is Critical for Effective MDR
Many organizations are turning to managed detection and response (MDR), giving them access to 24x7 threat detection and incident response services without the overhead necessary to do it on their own.
Why Enterprises Need Data Science, Machine Learning, and AI Platforms
Delivering results with Artificial Intelligence
A Day in the Life : How Automation Is Changing Field Service
This ebook looks at some of the inefficiencies of traditional field service, then highlights how AI-driven automation can help field teams work smarter and more efficiently.
SIMPLE SAAS SECURITY FOR WEB APPS IN ANY CLOUD
Learn about the top 10 common app security risks and how you can adopt solutions that will best serve your business
Agility in market research: How to move fast in times of change
Maria Voronina, strategic planning manager at Chobani, and Steven Wengrovitz, head of research at Uber Eats, provide practical guidance on how you can use real-time research insights to help your organization adapt and succeed during times of change.
Cloud Security Posture Management Buyers Guide
Choosing a CSPM solution that works successfully with your existing security infrastructure requires an understanding of what is being offered. Sonrai Security's free ebook provides the background to match a solution to your needs.
Five Steps to Build a Process-Centric IT Organization
Learn 5 steps to building a process-centric IT organization and effectively position your team for the future
Improve Productivity with Box and Office 365
Organizations across are relying on Box and Office 365 to get a consolidated content layer to improve productivity, collaboration, security, and compliance.
Writing the Modern Customer Service RFP
Handbook. Writing The Modern Customer Support Platform RFP. Say goodbye to legacy. See what you need from your platform to satisfy today's customer.
Intel® Smart POS Module
Solution brief: Retail Industry Intel® Smart POS Module (Intel® SPOSM)
A SIX-STEP FRAMEWORK FOR YOUR MULTI-CLOUD STRATEGY
A framework to help you define and implement a successful multi-cloud strategy
11 Things You Need To Know About DevOps
This report tells you the most important things to know about DevOps
THE SWISS ARMY KNIFE OF YOUR BUSINESS
HOW A UCaaS SYSTEM DOES MORE THAN JUST COMMUNICATION AND COLLABORATION
THE IT LEADER’S NETWORK MONITORING CHECKLIST
Learn what to include in your wireless network monitoring.
The SaaS CTO Security Checklist
Security shouldn't be a chore. Use this basic checklist that all SaaS CTOs (and anyone else responsible for security in an organization) can use to harden your security.
6 Best Practices for IT Leaders to Enable Effective Self-Service
A guide that will walk through how to implement self-service in order to run a cost-efficient and scalable customer service program.
StubHub Finds Ticket to Effective Digital Asset Management with Cloudinary
Case Study into how StubHub, streamlined and automated image management with Cloudinary, netting significant time and cost savings while displaying first-rate images in over 30 viewports across devices
Beware the Hidden Risks of BYO Appliances
Digital transformation requires a steady and resilient infrastructure that is both agile and cost-effective. Efficient data management and data storage are certainly the backbone of any such infrastructure. Download this whitepaper to learn more.
ENTERPRISE SOLUTIONS ADD VALUE BEYOND THE LAN
Why Carrier Ethernet is the trusted, resilient connectivity solution for meeting increasing bandwidth needs—and how it can help your business stay ahead.
DELIVERING BUSINESS-CRITICAL COMMUNICATIONS CAPABILITIES: WHAT’S BEYOND WI-FI?
Reasons for commercial Wi-Fi’s shortcomings, the impact of its inefficiency and inadequate performance and why organizations should consider a new approach to meet growing bandwidth, communications, and collaboration needs.
Top 2020 Trends: Enterprise AR & VR
15 industry experts share why it’s poised to be a transformational year
CBRS: REDEFINING COMMUNICATIONS
Motorola is creating a land mobile radio (LMR) system that includes enterprise-level, voice handheld devices and fast, private data networks.
THE EVOLUTION OF RADIO COMMUNICATION MOTOTRBO Nitro
DISCOVER THE EVOLUTION OF TWO-WAY RADIO - Nitro eBook
The Platform Equinix Vision – Build Here, and Go Anywhere
Equinix is the world’s digital infrastructure company. Digital leaders harness our trusted platform to bring together and interconnect the foundational infrastructure that powers their success. We enable our customers to access all the right places, partners and possibilities they need to accelerate advantage.
The Total Economic Impact™ Of Box’s Enterprise Content Management And Collaboration Platform
From focusing IT efforts where it counts and removing clunky security protocols, to saving thousands of hours of work, you'll find out how one intuitive content platform yields stellar ROI and keeps work simple, secure, and compliant.
Modernize Your Legacy IT with Predictive Analytics
Build alignment between your IT department and business stakeholders. ... Speed up the process of identifying bottlenecks and performing root-cause analysis, letting you solve problems faster and prevent them from reoccurring.
6 Steps to Securing Devices at IoT Scale
While existing endpoint security, network security, cloud security, and data loss prevention (DLP) solutions may work well to protect traditional IT infrastructure, they are completely outclassed and outmaneuvered by new security challenges
TRANSFORM YOUR WORKPLACE WITH GOTOMEETING
Increase productivity among workers with GoToMeeting - Trusted by leaders in the industry
Thrive in the Age of Digital Disruption
Understand and plan for the many challenges of digital transformation including how to manage customer expectations, balancing optimization with innovation...
THE MODERN FACE OF COLLABORATION
The demographics and mindset of the modern workforce are changing quickly, influencing which tools they use and how work gets done. Read the 4 trends redefining the collaboration space
Meet 12 IT Trailblazers
How 12 IT visionaries are creating new paths to success
The API Buyers Guide
Everything Technical Leaders Need to Know About Purchasing APIs
MAKING THE CASE FOR CLOUD-BASED MODELING APPLICATIONS
This ebook outlines the value of a connected planning framework in the organization and the importance of purpose-built, cloud-based modeling software applications
Infrastructure Monitoring 101: The Power to Predict and Prevent
Learn how complex IT infrastructures create opportunities for failure and how an infrastructure monitoring practice benefits other teams
Improving quality management in manufacturing
The current challenges that manufacturers face around quality practices, and how the intersection of IoT, cognitive computing and quality management can drive new levels of business value
Gain Agility by Migrating ERP Workloads to Public Cloud Infrastructure
In this IDC report sponsored by Google Cloud, you’ll learn what challenges you face by moving mission-critical ERP applications to the cloud; how to take advantage of Google Cloud’s analytics and open-sourced solutions as a benefit of migration to the public cloud...
Driving digital destiny Digital Reinvention in automotive
Automotive firms need to rethink their organizations from the ground up. As the birthplace of traditional production chains, the automotive industry is transitioning from a vehicle-centric view to a state of deep, sustained customer centricity. It is doing this through a process we call Digital Reinvention
Digital Transformation for Professional Services Firms
Learn how digital transformation can help your services organization: Improve resource utilization; Increase customer retention...
Digital Document Management and E-Signature Optimize the New HR
Aberdeen’s research offers recommendations on how to prioritise and resolve misalignment and address risks for collaboration projects.
Cognitive Manufacturing An Overview and Four Applications that are Transforming Manufacturing
This paper explains the importance of cognitive manufacturing while highlighting four fundamental manufacturing applications: asset performance management, process and quality improvement, resource optimization, and supply chain optimization.
BRIDGING THE TECHNICAL SKILLS GAP
How IT teams can keep up with growing talent needs as technology and big data mature
Avoid Common Digital Transformation Pitfalls
Some of the most common risks, challenges and roadblocks that threaten to derail organizations from executing sweeping digital transformation projects
AI for IT: Preventing Outages With Predictive Analytics
Find out how AI and machine learning can transform your IT operations — download your copy of AI for IT: Preventing Outages With Predictive Analytics.
8 BIGGEST MISTAKES IT PRACTITIONERS MAKE AND HOW TO AVOID THEM
This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization.