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5 REASONS WHY RESTAURANTS NEED MODERN POINT OF SALE
With a modern point of sale system, restaurants can ensure a positive guest experience and overall steady flow, even on the busiest weekend nights. Here are 5 reasons why your restaurant needs a modern point of sale system.
Become an ExperienceLed Business with an Agile CX Tech Stack: A guide to choosing technologies that will support your most ambitious CX goals
For help navigating your options, read our eBook Become an Experience-Led Business with an Agile CX Tech Stack to get insight and advice from Adobe and technology partners
Future Ready with SaaS Management
Uncover 5 ways that VMware vRealize Cloud Management and vRealize Cloud Universal give infrastructure, cloud, and operational teams a proven way to make cloud your business.
A guide to affiliate marketing
Download Pepperjam’s Guide to Affiliate Marketing and take a dive into the channel’s evolution, key players, facts and statistics as well as how a thoughtfully curated affiliate technology platform can make all the difference when it comes to achieving the best outcomes.
2020 Cyberthreat Defense Report
The report provides tech and business decision-makers important information on the threats their competitors and peers are facing, and how they are reacting to them. This can help guide how you deploy and invest in security for your business.
EMOTIONAL FOOTPRINT REPORT: Workforce Management
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the Workforce Management market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users. Use this report to determine which product is right for your organization. For highly detailed reports on individual products, see Info-Tech’s Product Scorecard.
Disruptive Service: Embrace the Digital Service Revolution
As Salesforce Canada’s Mark Aucoin points out in his eBook Embrace The Digital Service Revolution, one of the unique aspects of meeting customers’ expectations today may not be immediately obvious. It’s this: Given that customers might need to interact with a company they’ve purchased from via smartphone app, social media service, email or another touchpoint, great service is not just about “dazzling” them but making the process as easy as possible.
A Guide to the New Era of Agile Marketing Planning
Get the Guide · Create a guiding strategic blueprint that shapes plans · Leverage scenario planning to stay flexible · Build agile marketing plans to the new gold …
State of Sales: Insights from nearly 6,000 sales professionals on what drives business resilience and growth
What drives business resilience and sales growth during a crisis? We asked thousands of global professionals. Read the State of Sales for the findings.
Guide To: Building a Design System Community
This guide is for design system makers who want to scale their initiatives in a sustainable way by building a design system community and establishing a company-wide design culture. It’s also for collaborators and key stakeholders outside of the core group who may have heard about design system efforts at their company, and want to learn why (and how) to get involved.
2021 Top Priorities for Data and Analytics Leaders
This e-book highlights the trends and challenges data and analytics (D&A) leaders will have to reconcile in the coming year and provides specific actions that they can take in response — and to better align their piece of the organization with the business.
Hiring for the Future: Trends, Predictions, and Outlooks
From new talent engagement models and a continued focus on compliance to a “humanled” approach towards the “talent experience,” this new Ardent Partners research report will highlight the top trends impacting hiring today and will unveil a series of predictions for the months and years ahead.
Revolutionize distribution operations with a modern ERP system
Read this executive brief to learn the top reasons leading distributors are investing in modern enterprise resource planning (ERP) systems.
The Future of Manufacturing: Digitally transform your business and get ready for Industry 4.0
Learn how utilising Industry 4.0 and focusing on serving your customers in new ways can keep your firm ahead of the competition.
Beginner’s guide: AWS security monitoring
Cloud security concerns continue to rise.The truth is the top 3 biggest security concerns are all based on operational error. The bad news is, left exposed, these mistakes provide huge gaps an attacker can walk right through. Because of that, continuous security monitoring of your AWS assets, configuration, and infrastructure is essential. The good news? You can fix these, and we’ll tell you how.
Now Tech: Professional Services Automation Tools, Q2 2018
Forrester’s Overview Of 17 Professional Services Automation Providers CI professionals should use Forrester’s Now Tech report to understand the value they can expect from PSA tools and select vendors based on size and functionality
Five Reasons to Consider a PEP as Part of Your Benefits Strategy
Five Reasons to Consider a PEP as Part of Your Benefits Strategy · 1. Improve retirement outcomes for employees · 2. Less risk for employers and …
THE LEARNING SUPPLY CHAIN
The shift to ecommerce and faster, cheaper delivery has meant exponential growth in orders and shipments. The added complexity in the supply chain is now too much for humans to make optimised decisions. Machine learning can take these vast amounts of data and turn them into improved, end-to-end operations.
Align Salesforce with your enterprise quality strategy to deliver safer, faster updates
The following white paper shares best practices for building a modern testing strategy that will accelerate the delivery of Salesforce updates.
Planning Deconstructed: 5 Types of Planning Crucial to Delivering on Strategy with a Dynamic and Continuous Approach
The purpose of this paper is to outline different planning types and what a more continuous and agile approach to planning looks like. Assess your capabilities across each type and determine your organization’s maturity level. You’ll understand what it takes to create plans that enable you to continuously connect strategy to delivery
THE RETAILER’S GUIDE: SEVEN KEY STRATEGIES TO GROW YOUR PROFITS
In this white paper, we explore seven key strategies that organizations have used to improve their results and show you how to use them to your company’s advantage. Ranging from top-line revenue-oriented actions to regulatory burden management to simple cost-cutting tips, these strategies will help you free up scarce resources, maximize your company’s strengths and grow your profits in 2019. Each strategy is accompanied by a case study that brings the ideas to life.
The IT Roadmap for Digital Business Transformation
From our expert research and interactions with thousands of companies in a wide range of industries, we’ve compiled digital business transformation best practices into a customizable roadmap. Your organization can use this roadmap to understand the key stages, resources and people required to plan and execute an effective digital business transformation initiative.
The IT Roadmap for Data and Analytics
The Gartner IT Roadmap for Data and Analytics is based on unbiased research and interactions with thousands of organizations across all industries and sectors. Data and analytics leaders can execute a smart, effective data and analytics initiative by following best practices detailed in the roadmap.
EMPLOYER INSIGHT SURVEY: Returning to the worksite
Returning to the worksite. Transition strategies and approaches. Current status of return-to-worksite transitions among large employers.
Introducing MLOps: How to Scale Machine Learning in the Enterprise
This book specifically for analytics and IT operations team managers, that is, the people directly facing the task of scaling machine learning (ML) in production. Given that MLOps is a new field, we developed this book as a guide for creating a successful MLOps environment, from the organizational to the technical challenges involved.
WHEN MAILCHIMP IS NOT ENOUGH: Why Choosing an Ecommerce-First Email Provider Matters
With this guide we'll break down the ecommerce-specific functionality that matters to online DTC brands looking to increase their sales. We’ll explore what matters, why it matters, and the right questions you need to ask when graduating to an email provider built specifically to help your business grow.
Finding the Best WAN Edge Solution for Your Enterprise
SD-WAN (Software Defined Wide Area Network) can help enterprises improve application performance, lower WAN costs, and strengthen business continuity. But as you consider deploying SD-WAN, it’s important to understand the differences between solutions. Identifying which features matter to your enterprise is essential in making this selection. This paper discusses the most important considerations and outlines capabilities that separate “just okay” products from really good ones. While this paper does not compare specific products, it does include examples of features from Citrix SD-WAN, one of the leading WAN Edge solutions in the industry.
Simplify endpoint backup with Druva
Simplify endpoint data protection and reduce data risks. Improve cyber resilience and compliance, protecting enterprise workforce and data assets. Download now to see six customer stories for overcoming data protection challenges
CROWDSTRIKE FALCON COMPLETE - How to Achieve Instant Cybersecurity Maturity for Organizations of All Sizes
This white paper explores the challenges organizations face in getting the most out of a security solution. It also offers insights on how CrowdStrike Falcon Complete can raise you to the highest level of endpoint protection with speed and efficiency, regardless of your size and IT resources.
Better B2B: Taking E-Commerce to the Next Level
In this e-book you will find best practices and helpful information on salesperson expectations and how to navigate successful implementation without disrupting your sales teams, why documentation and content libraries are changing the landscape of B2B commerce, how to streamline the purchasing process with efficient search and navigation features and plenty more...
Best practice makes perfect: malware response in the new normal
Computing surveyed around 150 cyber security decision-makers, representing organisations from a wide variety of industries, including education, finance, technology manufacturing and the public sector, to gain a detailed picture of the challenges facing security teams in the modern environment. Our objectives were to explore how SOC professionals were reacting to the rise in remote working, especially the increased susceptibility of employees to malware attacks; identify how such attacks have changed in terms of scale and sophistication; and examine the importance of quickly isolating and remediating an attack. The research also looks at how to secure their organisations after the pandemic.
5 Best Practices to Identify the Best Bid
Finding the right bid every time can be really challenging, but it can be much easier by following some simple tips and tricks we’ve compiled from estimating experts.
7 TELLTALE SIGNS YOUR LEADERSHIP PLAN NEEDS A REBOOT
This guide helps you identify signs that your leadership development plan could use some adjustments and outlines how to establish a sustainable leadership program within your organization. Find out if your leadership development plan could use a reboot.
Monitoring as a Service: The MSP Opportunity Featuring a Hybrid IT Service Definition
This document describes a new managed service that helps MSPs monetize the rapidly growing cloud computing market. While cloud adoption is proceeding rapidly, especially for testing and development projects, the lack of visibility that enterprise customers have into public cloud services and hybrid IT creates a major pain point that cannot be solved easily and which acts as a significant barrier to cloud adoption for mission-critical workloads. Legacy monitoring tools are typically very difficult and costly to extend for seamless visibility into public cloud services, while the more cloud-centric tools have little or no coverage for the extensive tail of legacy IT systems that may remain on-premises for a considerable time yet
6 Steps to Overcoming PCI DSS Compliance Challenges in Multi-Cloud and Hybrid Environments
This eBook examines the challenges inherent in achieving continuous PCI DSS compliance across multi-cloud and hybrid landscapes and what to look for in evaluating solutions and service providers that can address those complexities.
BEST PRACTICES FOR MIGRATING TO CONTAINERIZED APPLICATIONS
This document will outline specific, technical recommendations and guidelines for migrating software into containers, ranging from image build procedures to how they should run in production. The application requirements will dictate how the application should be migrated.
MOVE BEYOND ERP
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
Achieving Network Modernization for the Decade Ahead
This White Paper examines how VMware and Intel have worked together to deliver network virtualization capabilities that leverage software and hardware innovation to provide a wide range of business and operational benefits to enterprises that need their networks to be every bit as agile, flexible, secure, and elastically scalable as their other infrastructure supporting the business resiliency, availability, and performance of increasingly valuable applications and workloads.
2019 and 2020 HRA comparison chart
Prior to 2020, there were four health reimbursement arrangements (HRAs) and a further two which were made available in 2020. This chart will help you compare all important details among HRAs.
HOW TO LEVERAGE COMPLIANCE AS A TOOL to Shape Your Company Culture
In this ebook, look at how these public compliance failures have spotlighted the impact that compliance can have on company culture. Along with building your culture, we also want to help you focus on the most important asset of your organization — your people.
The HR Playbook: 10 METRICS THAT PROVE THE VALUE OF HR
0 key metrics HR teams must track; How to calculate each metric; Benchmarks to see how you stack up
From Theory to Practice: Top Considerations for Migrating to Windows 10 Modern Management with VMware Workspace ONE
The goal of this paper is to provide an overview and guidance around key considerations when migrating to modern management of Windows 10 desktops with Workspace ONE.
Process Excellence for Frictionless Finance - How Finance departments can optimize processes for the outcomes that matter
Download our eBook to find out how Process Mining can help different finance functions optimize their processes to achieve the outcomes they want
How Migration with VMware Cloud on AWS
Want to find out how much time and money you can save migrating to the cloud with. VMware Cloud on AWS? Here's what you need to know
Dangerously MisLeading: How some companies drive more pipeline without inbound SDRs
We have an inconvenient idea. The idea that inbound SDRs may not be necessary to driving meetings. Learn more in our guide.
DevOps Without Measurement Is a Fail
This ebook will introduce you to five critical drivers of DevOps success and show you how and what to measure to achieve that success: business success, customer experience, application and infrastructure performance, engineering velocity, and quality.
Definitive Guide™ to Internet Isolation
Learn how the cyber security industry is changing, how existing technologies and solutions are failing, and how Internet isolation can prevent 100 percent of all email- and web-based attacks.
Best Practices for Implementing Security Awareness Training
The goal of this white paper was to understand the current state of security awareness training through an in-depth survey of security professionals, and to offer advice about best practices that organizations should consider as they develop a robust training program for their employees.
The Ultimate Cloud-Based Management Showdown: Windows Management Approaches Compared
Learn why Cloud-ready isn’t enough. Only Cloud Native solutions can optimize resources, secure and protect endpoints, deliver remote first experiences, and help organizations move to modernized IT.
How restaurant brands can manage customer and employee experiences during COVID-19 + beyond
SMG's exclusive Interactive XM Playbook, with a 3-phased strategy map + personal status tracker, helps restaurant brands keep pace with evolving customer + employee expectations—optimizing your XM program to navigate uncertainty with precision and emerge a stronger brand.
3 PILLARS OF AN OFFSHORE RPO PARTNERSHIP THAT DRIVE MORE PROFITABLE PLACEMENT
Improve Onshore Sat Ratings to 10.0 on average; Increase placements per recruiter by 69%; Enlarge your gross margin multiplier by 6.9 times.
Recruiting, Hiring and the Future of Work in the Technology Industry
With demand for talent continuing to grow and the skills gap widening, recruiters need to adapt if they want to win the best talent for their companies. Learn how in this PDF.
10 Things to Look for in an RMM Solution
Researching RMM systems, but not sure what you need? We’ve compiled a list of essentials to help you with your search.
The New Science of Hiring: 7 Strategies
In this ebook, you’ll learn why now — despite gloomy economic indicators — is an ideal time for employers to hire great talent; why you should consider looking for talent beyond your traditional geographic boundaries; and how virtual hiring can help diversify your hiring. You’ll also come away with strategies for narrowing the candidate pool when faced with an overwhelming volume of applicants.
The GORILLA GUIDE to Kubernetes Operations
Your resource to ensure the success of your Enterprise Kubernetes projects by thinking through critical decisions around deployment options, day-2 operational considerations, use cases, and choosing your Kubernetes implementation solutions.
Leading out of crisis: Lessons learned in remaining resilient
In the face of COVID-19, health care leaders and employer C-suites have worked to keep employees safe and maintain financial sustainability. It’s time to take lessons learned to help stay resilient and prepared — now and in the future. This article will provide an assessment of what leaders can do to minimize the ongoing impact of COVID-19 while they build more resilience into their culture, systems and workflows.
The Total Economic Impact™ Of Moxie Kbot: Cost Savings And Business Benefits Enabled By Contextual Guidance
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying Kbot. The results: A quantifiable benefit of over $9M over 3 years.
Digital Twins and Immersive Technologies in the Energy Industry
The energy industry is faced with a tumultuous landscape of challenges that include rising costs and increased market volatility. In this white paper, you will learn how real-time 3D technology can enable this optimization at all stages within the energy industry.
Innovation for the changing world of HR.
See how Workday is helping organizations work smarter, faster, and with more agility than ever before.
FIFTH EDITION: State of Marketing
Get insights from 4,100 marketing leaders worldwide. An inside look at what’s top of mind for today’s CMOs and marketing leaders in the fifth edition of our “State of Marketing” report. Download now.
How to Write a Discussion Guide [+ 200 Survey Questions]
Whether you're gauging customer satisfaction or conducting employee engagement surveys, crafting a strong discussion guide is key to company success.
Defining A Successful AI Project
How should organizations choose their AI projects? Should it be a trendy, consumer-facing solution such as a chatbot, virtual assistant, or computer vision application? Or is it better to focus on embedded, back-of-the-house projects that quietly help to improve internal operations, employee efficiency, or decision-making? This ebook has answers.
Unleash your SAP Data - Enable modern analytics with your SAP data on Azure
QLIK & MICROSOFT LAUNCH JOINT GLOBAL PROGRAM TO ACCELERATE ANALYTIC SOLUTIONS USING SAP DATA ON AZURE SYNAPSE
The Essential Handbook for Customer Success
Customer Success has arrived, and everyone is talking about it. We spoke with contemporary Customer Success leaders to get the inside scoop on which techniques work for them, and the state of the profession moving forward. We have compiled their advice, along with a comprehensive guide for effective implementation, best practices, and strategies for creating a world class Customer Success organization.
4 Tips to Propel Your Business Using a Knowledge Management System
Learn how a knowledge management system can increase efficiency, enable better project management, provide valuable insights to your clients and prospects, and so much more.
A PRACTICAL GUIDE TO GETTING STARTED WITH CUSTOMER JOURNEY ORCHESTRATION
There’s an alphabet soup of terms that have emerged in the customer journey mapping arena. As if the concept of customer journey mapping itself wasn’t confusing enough because people define and execute it differently, the field has evolved with new concepts to ensure that the customer experience is more proactively designed to meet customer needs. But these new concepts are equally confusing. What do they mean? How do they work together? Do they work together? How do they help you help your customers? These are just some of the questions we’ll explore in this book.
The Buyer’s Guide TO HR + PAYROLL TECHNOLOGY
SELECTING AN HR & PAYROLL PROVIDER IS ONE OF THE MOST IMPORTANT DECISIONS YOU’LL MAKE. Discover the 3 Most Important Things to Look for When Choosing an HCM & Payroll Provider
Slicing Through Fintech: How slice is Revolutionizing India’s Financial Landscape with MongoDB-Powered Innovation
Slice has emerged as a leading innovator in India’s fintech ecosystem, focusing deeply on India’s young population. We’ve built a one-of-a-kind product that makes our customers’ financial experience more intuitive, rewarding, and truly delightful.
How slice Enables Credit Approval in Less Than a Minute for Millions of Indians
Speaking at the December 2022 MongoDB Day at Bangalore, Upendra described how slice is leading the disruption and innovation in the fintech ecosystem and setting global benchmarks.
Passwordless: A simple and secure reality for your business
Stop struggling with finding the right balance between security and simplicity, when you can have both by enabling employees to login to their digital vault without a password.
Is Your Cybersecurity Strategy Breach-Proof
As enterprise businesses and employees increase their digital footprint, there are more and more credentials that employees are expected to manage.
Does Your Company Have a Kill Switch?
By deploying a password manager, you can create a kill switch. With LastPass, you can share accounts that have ridiculously long, difficult-to-remember passwords that employees are less likely to abuse because there’s a different one for every account.
10 Reasons Why You Need Multi-Factor Authentication Over 2FA
LastPass MFA protects your business while streamlining the employee experience.
Take the headache out of data capacity planning with these hot tips
With this information, you can plan your requirements for the next 6 to 12 months and ensure you have the capacity to meet your business growth projections.
Steering your organisation's data storage requirements through the skills shortage pinch.
It's no secret the global supply chain has been impacted by raw material shortages and the events of recent years, leading to longer lead times in sourcing hardware.
Blog Series: Sharing what you need to know to master your data protection and cyber resiliency strategy.
At Truis, we know that managing data backup and data recovery in today’s complex IT environments can overwhelm even the most experienced IT departments. We understand you need technology that works with you, not against you.
They say prevention is better than the cure; the same goes when protecting your data from threats.
We are all well aware that when it comes to protecting your data in the event of a cyber-attack or breach, it pays to be proactive. However, most of us are battling skills and resource shortages, making this a real challenge despite our best efforts.
The power of a presumptive breach
In order to do this properly, you want to bring your IT and security teams together, as ensuring your backup capability survives a cyber event falls squarely in the camp of both security and IT responsibilities.
Cyber security and cyber resilience – seem similar but mean different things. Do you know the difference?
At Truis, one of our suggested solutions is PowerProtect Cyber Recovery from Dell Technologies. This is because it uses automation and intelligent security to isolate important data before an attack and keep it separate from your network using a vault or ‘air gap’ approach.
Futureproof and Bulletproof Your Storage Environment
Now, the challenge becomes navigating astronomical business growth while keeping up with security advancements. Businesses are storing exponentially more data than they were 10 years ago as the world becomes more digital, and technologies improve.
SD-WAN and SASE from Telstra Turbocharge your business
Omdia covered key learnings and insights gained from early SD-WAN adopters, including recommendations on vendor selection, preferred platforms, ranking of most valued benefits, satisfaction level, and more. Omdia also provided some advice / tips to unlock more value for businesses looking to transform their networks.
Winning With Superior Customer Experiences
The customer experience is changing.
Can ZTNA replace your VPN? Compare 3 remote access approaches
As remote access needs grow, organizations are increasingly shifting away from traditional VPN implementations and toward more secure and performant remote access solutions. Zero Trust network access, or ZTNA, creates secure boundaries around specific applications, private IPs and hostnames, replacing default-allow VPN connections with default-deny policies that grant access based on identity and context. In 2020, approximately 5% of all remote access usage was predominantly served by ZTNA. Due to the limitations of traditional VPN access and the need to deliver more precise access and session control, that number is expected to jump to 40% by 2024.
Make the Click Count: Your Guide to Building Demand Generation Experiences That Convert
In this guide, you'll learn: - How to create a high-impact nurture program using experience, content, and personalization. - Why taking a multi-channel approach is superior to just email - How to create an immersive nurture experience that’s optimized for content consumption so prospects can self-nurture and move to a sales-ready stage faster.
Tata Digital Harmonizes a Variety of Data, Powered by MongoDB Atlas
Tata Digital was founded in March 2019 as the newest company under India’s Tata Group. Tata Digital is the business’s digital backbone and unites all its consumer companies under one umbrella offering consumers a One Tata experience.
Embedding Generative AI and Advanced Search into your Apps with MongoDB
Technology leaders have quickly recognized that alongside the potential benefits of GenAI, there are also risks from the technology’s immaturity.
The Total Economic Impact™ Of Everbridge CEM Platform
Threats to the modern organization are growing, and they come from all sides, from severe weather and wildfires to civil unrest, terrorism, and even global pandemics. Everbridge helps security teams cut through the noise to quickly identify, assess and address those threats in order to safeguard company assets and employees.
Transform Your Network with Advanced Load Balancing from VMware
Learn why It’s time for your organizations to move from appliance-based hardware or virtual load balancers to 100% software load balancing.
The hidden costs of content creation
The eBook explores the real cost of content creation and how process efficiencies can save your marketing team time and money.
Standing out in a crowded financial landscape : 3 ways banks and credit unions can differentiate their CX in a saturated market
3 ways banks and credit unions can differentiate their CX in a saturated market
Achieving success in the age of the digital consumer
How embracing a D2C mindset can help manufacturers capitalize on powerful new digital engagement strategies
Self -Learning Email Security
94% of cyber-threats originate from the inbox. As remote working continues, reliance on this medium is only set to increase and cyber-criminals will be quick to capitalise on this through sophisticated and novel attack techniques.
The sun rises The role and opportunities of B2B marketplaces in a post-Covid world
In line with the trends and developments we identified in our previous studies, The spring of B2B marketplaces (2017), B2B marketplaces are blossoming (2018), and The summer of B2B marketplaces (2020), B2B marketplaces have kept growing.
RINGCENTRAL VIDEO SECURITY
With the launch of the RingCentral Video platform to unify collaboration across a modern business environment, ensuring secure and private communications is a top-of-mind concern for business users and IT professionals alike. RingCentral Video is a modern online meetings experience powered by the market leading RingCentral unified communications platform. It combines high-quality video, audio, screen sharing, and team messaging into a collaborative online meeting hub that sparks conversations and fuels ideas—anytime, anywhere, on any device.
The Ultimate Guide to CPQ
CPQ software can provide numerous benefits and bring incredible value to your business in the ever-evolving manufacturing landscape. The technology provides an arsenal of benefits through versatile tools designed to adapt to a user’s needs. In this white paper, we provide an overview of the history of CPQ software and dive deep into the elements that make it an essential tool for digitally driven businesses today.